GemSeek is now Accenture Song​

We specialise in end-to-end Customer and Employee Experience Management,
powered by Gen AI and predictive analytics

CX & Voice of the Customer

Unlock the true value of Customer Experience Management

We help business build effective programs to systematically measure, analyze, and act on a continuous flow of insights to deliver on the customers’ ever-evolving expectations.

Employee Experience 

Make the most out of your most valuable resource – your people 

We combine our insights collection and technology expertise with outstanding organisational culture framework to guide you on the journey of increasing employee engagement. 

Gen AI & Data 

Unleash the power of data and cutting-edge Generative AI (Gen AI).  

Our team of experts helps unlock valuable insights from your data and explores how Gen AI can help you deliver personalized and proactive customer service. 

Petko Tinchev

Industrials and Resources
GTM Lead 

Kaloyan Stefanov

Life Sciences and Financial Services GTM Lead 

Ivaylo Yorgov

Products, Retail, Utilities and Public Services GTM lead 

Morgan Evans

CX Ecosystem, Communications, Media & Technology GTM Lead