GemSeek is now Accenture Song

We champion the impact of Customer Experience,
Voice of the Customer,
Data & Gen AI in the organisation

CX & Voice of the Customer

Unlock the true value of Customer Experience Management

We help business build effective programs to systematically measure, analyze, and act on a continuous flow of insights to deliver on the customers’ ever-evolving expectations.

Employee Experience

Make the most out of your most valuable resource – your people

We combine our insights collection and technology expertise with outstanding organisational culture framework to guide you on the journey of increasing employee engagement.

Gen AI & Data

Unleash the power of data and cutting-edge Generative AI (Gen AI).

Our team of experts helps unlock valuable insights from your data and explores how Gen AI can help you deliver personalized and proactive customer service.