BIG DATA ANALYTICS: Customer journey analytics in the hospitality industry

by GemSeek
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UNLOCKING INSIGHTS FROM BIG DATA IN THE HOSPITALITY INDUSTRY IMPROVES THE CUSTOMER JOURNEY FROM START TO END – AND INCREASES REVENUE ALONG THE WAY

Top performers utilize their company’s big data to its fullest potential –and that’s what differentiates them from the rest. The hospitality and leisure industry is well positioned to grasp the benefits of data analytics, leading to improvements in customer satisfaction and retention, ultimately benefitting both the industry and the clients it serves.

 

 

Download the ”Customer journey analytics in the hospitality industry” Whitepaper

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CUSTOMER SATISFACTION AND CUSTOMER LIFETIME VALUE