Physicians talk: Insights to Increase Engagement and Prevent Burnout

Burnout is possibly the biggest plague putting the health and career of modern professionals at risk. And while corporate employees may have various exit or relief strategies, professionals in the medical field are prone to underestimating the most stressful aspects of their jobs, moved by their bigger purpose and even bigger responsibilities. It’s no surprise then that 72% of interventional radiologists experience symptoms of burnout. Is there any way to…

Is the Personal Imaging Device the New Thermometer and Stethoscope?

The times when imaging devices were a heavy equipment available only to hospitals, medical centers and physician’s offices are over. Technology advancements are now making it possible for everyone to have access to affordable healthcare that is not hundreds of kilometers away. Startup pioneers and even some of the established OEMs like GE Healthcare have successfully launched some variation of a pocket-sized personal imaging device. How far down the road…

Turn mobile operator customers’ satisfaction from fiction into a key driver of business growth

Customer Satisfaction is creating a huge gap between promise and delivery and this feeling is creeping up from both sides of the counter. Only 17% of CMOs are saying that they have been extremely successful at delivering highly relevant customer experience. In the same time, customer satisfaction in the UK has been dropping slowly for the past 2 years.  Mobile networks operators (MNOs) are just one of the examples. In…

How can UK telcos retain more customers under the new “text to switch” regulation?

The recent “text to switch” regulation, introduced by Ofcom in the UK, is another factor telecommunications companies need to take into account when planning their customer strategy. Customers can now leave their mobile provider by simply sending a text message – avoiding the hassle of calling a call centre – and eliminating the chances for last minute ‘rescue’. On a market threatened by value erosion and defined by blurring boundaries,…

Warning, patient experience! Is dissatisfaction driving hospital revenue to the ground?

Today’s patients are better informed than ever when it comes to selecting where they receive medical care. Customers have all the available tools to compare patient experience at different care providers or even switch to an alternative if they are not satisfied. How a patient and their family experience care is a key deciding factor when choosing a healthcare provider. Therefore, to stay ahead of the competition, modern organisations need…

Millions new physicians will be needed by 2020…Here’s how AR can satisfy this demand

Back in 2016, the Goldman Sachs Global Investment Research unit forecast that the AR and VR in healthcare is the second biggest application area by addressable market size. Three years later, the potential of AR/VR applications in healthcare is still growing. The presence of numerous AR/VR technology vendors at the world’s largest health informatics conference, HIMSS, particularly indicates the recognition of these needs as well as the growing opportunities in…