Insurance Data Analytics

Insurance Data Analytics

Insurance Data Analytics for Competitiveness and Profitability Implementing insurance data analytics in the insurance business enhances customer centricity without further complicating the existing processes. Being customer-driven is the key to differentiation and ultimately, profitability. Three key questions can help insurance companies improve their end-to-end customer journey, and therefore decrease their churn rates, as well as utilise the benefits of real-time data collection and automation of processes. Want to improve your…

#SocialMedia: Thrive don’t just Survive with Sentiment Analysis

“When you say it, it’s marketing. When they say it, it’s social proof.” Andy Crestodina   Social media has given customers the unprecedented power to voice their opinions on products and services at all times, out in the open and for everyone to see. Customer feedback on social media – whether positive or negative- can gain traction and become viral in minutes, its tangible consequences as big as they seem…

Data Analytics Recommendation Engine

Personalisation in user experience is essential in meeting increasing customer demands. Our deep neural networks approach to recommendations deliver targeted suggestions and improves customer engagement and retention.     Download the “Data Analytics Recommendation” Whitepaper     Good Recommendation Engines Focus on the Bigger Picture Invalid email address By checking this box I agree with GemSeek’s Privacy Policy. I understand that the provision of personal data, enclosed in the present…

Gemseek group participates at the national contest “Employer of the year!”

Gemseek group participates at the national contest “Employer of the year!” part of the “Career in Bulgaria. Why not?” career forum. Support us as promoters of innovative, flexible, engaging and challenging practices which unleash personal potential. Vote for Gemseek at the “Employer of the year” category! Deadline 31.08.2018 г. https://karieravbulgaria.activehosted.com/f/3  

8 Do’s and Don’ts to turn Customer Appetite and Customer Success into Customer Loyalty

Whether they put in a ticket, or communicate their issues to your customer support chatbot, customers are no longer impressed with receiving immediate response and attention to their queries.  Having outstanding customer service and products that serve clients’ needs may not be enough for your brand to stand out in the market place. To win customers’ loyalty and keep it, businesses nowadays need to differentiate themselves from the competition by…

Global Internship Program Brings in Taiwanese Students to Sofia Office

This April GemSeek signed an agreement with Ming Chuan University (Taiwan) and data-driven marketing consultancy Ceresus to launch a 3-month long internship program and sharpen students’ skills as future data scientists with hands-on training. Chia-yu Kao (Emma) and Yuan-hao Lee (Martin) joined GemSeek’s office in Sofia in early July as the first participants in the Global Summer Internship Program. Both are master students in Finance with some previous experience in…