Warning, patient experience! Is dissatisfaction driving hospital revenue to the ground?

Today’s patients are better informed than ever when it comes to selecting where they receive medical care. Customers have all the available tools to compare patient experience at different care providers or even switch to an alternative if they are not satisfied. How a patient and their family experience care is a key deciding factor when choosing a healthcare provider. Therefore, to stay ahead of the competition, modern organisations need…

Millions new physicians will be needed by 2020…Here’s how AR can satisfy this demand

Back in 2016, the Goldman Sachs Global Investment Research unit forecast that the AR and VR in healthcare is the second biggest application area by addressable market size. Three years later, the potential of AR/VR applications in healthcare is still growing. The presence of numerous AR/VR technology vendors at the world’s largest health informatics conference, HIMSS, particularly indicates the recognition of these needs as well as the growing opportunities in…

How Data Science Is Helping Nuffield Health Drive Business Success

Data analytics and predictive modelling have become the norm. Clients look to their research partners to extract actionable insight from their data and offer strategic consulting to respond to business-critical scenarios. Nuffield Health’s requirements were exactly this when appointing Future Thinking GemSeek as their research partner. A key challenge for Nuffield Health was that of awareness, both in terms of being top of mind and understanding what is unique about…

Build sustainable utility services models with advanced customer analytics

To stay competitive utility companies need to keep up to date with customer expectations, increase satisfaction, and transform their offerings accordingly. Here are several key areas of changes that you should consider to enhance customer loyalty and generate business growth with the help of customer analytics. INCREASE CUSTOMER ENGAGEMENT BY PROVIDING SERVICES THAT CUSTOMERS ACTUALLY WANT AND NEED Customer retention is no longer merely a question of reliability and cost. A…

online gambling analytics

3 Data Science Models To Improve Online Gambling Marketing Analytics

DON’T GAMBLE YOUR CUSTOMERS AWAY: THE MOST IMPORTANT MARKETING QUESTIONS YOU WILL NEED ANSWERS TO (AND HOW TO GET THEM WITH THE RIGHT DATA SCIENCE MODELS) Online gambling companies know that retaining customers and growing revenues from loyal users beats user acquisition efforts when it comes to return on investment (ROI). They are aware of the importance of customer satisfaction and timely, personalised offers to keep user churn at a minimum. If…

medical research

Top Applications of Blockchain in Medical Research and Teleradiology

Application of blockchain in healthcare has been a major hot topic for the past two years. Although blockchain-related hype in 2017 and 2018 has mainly revolved around potential applications in healthcare in general, many expect 2019 to produce solutions powered by blockchain in medical research. Exciting times await! The technology is likely continue to draw interest, as well as investments. It holds the potential to bring many efficiencies into the…