Three Steps to Maximise Customer Retention through the Power of AI and Machine Learning

We’re excited to announce that our innovative approach to customer retention through machine learning and predictive analytics has been selected as a finalist in the Innovation and Data Analytics category at this year’s Market Research Society’s (MRS) awards. Our nomination serves as a testimony to our cutting-edge vision and capabilities, and further strengthens our desire to provide our clients with revolutionary solutions to key business challenges. In the words of…

Leverage All Available Data to Predict Customer Behavior

The customer experience that brands provide is becoming the decisive factor whether their clients will stay – or stray. According to Gartner, by 2020 more than 40% of all data analytics projects will relate to an aspect of customer experience. To uncover the hidden gems that could turn them into the crown jewel of their industry, companies need to develop familiarity with their customers that is both deep and flexible.…

Artificial Intelligence will Revamp Healthcare

Are you Ready? In many fields, including medicine, artificial intelligence (AI) is no longer merely something to be experimented with. AI’s increasing importance for diagnostic imaging and radiology is one of many examples of the technology’s growing impact in healthcare. The future of healthcare links inextricably to harnessing the potential of AI, since it is expected to provide solution to some of the most common challenges such as allowing the…

Insurance Data Analytics

Insurance Data Analytics

Insurance Data Analytics for Competitiveness and Profitability Implementing insurance data analytics in the insurance business enhances customer centricity without further complicating the existing processes. Being customer-driven is the key to differentiation and ultimately, profitability. Three key questions can help insurance companies improve their end-to-end customer journey, and therefore decrease their churn rates, as well as utilise the benefits of real-time data collection and automation of processes. Want to improve your…

#SocialMedia: Thrive don’t just Survive with Sentiment Analysis

“When you say it, it’s marketing. When they say it, it’s social proof.” Andy Crestodina   Social media has given customers the unprecedented power to voice their opinions on products and services at all times, out in the open and for everyone to see. Customer feedback on social media – whether positive or negative- can gain traction and become viral in minutes, its tangible consequences as big as they seem…

Data Analytics Recommendation Engine

Personalisation in user experience is essential in meeting increasing customer demands. Our deep neural networks approach to recommendations deliver targeted suggestions and improves customer engagement and retention.     Download the “Data Analytics Recommendation” Whitepaper     Good Recommendation Engines Focus on the Bigger Picture Invalid email address By checking this box I agree with GemSeek’s Privacy Policy. I understand that the provision of personal data, enclosed in the present…