Merry CXmas and a Happy New Year

GemSeek wishes all of you to stay ahead of the game in the year to come Customer Experience, as a source of competitive advantage, is on the rise. How do we know? We asked managers and executives in marketing, sales, and customer experience from more than 20 industries in our Annual CX Trends survey. Even though only 4 out of 10 organizations currently use CX to stay ahead of the…