The pilot edition of GemSeek Xperience Academy, the first CX technology talent development program in Europe, will soon finish

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research We're delighted to share some recent developments around the pilot season of the GemSeek Xperience Academy. We are on track to have the first wave of Xperience Academy alumni by the end of June, when participants will complete their final assignment, as well. Up till now, they have successfully completed the program curriculum and have been…

Competitive Brand Perception & Market Pulse​

2x more respondents​ x3 ROI The business problem Our client, a global medical device and health IT leader, wanted to revamp their ongoing brand perception and market pulse study. The current setup allowed for very partial coverage, low actionability and dispersed reporting.​ Markets: USA, Japan, Germany, France, UK Our Solution GemSeek’s experience in MedTech and brand studies enabled transforming our client’s old mixed approach to a statistically proven one. The team collected insights on:​ The brand awareness, consideration, preference…

Concept Testing in the Home Respiratory Services Domain

increase of customer base increase market position increase offerings and single out differentiating features The Business Problem A leading manufacturer of respiratory care products wanted to further strengthen their presence and ultimately, understand whether their innovative new service would be well accepted to solidify their position as a market leader in the United States. Our Solution In order to create a holistic picture behind the driving factors influencing choices and…

Nurses Week 2022 Brand Buzz

Online analysis based on #NursesWeek2022 mentions in the period May 1st - 31st 2022 May 6 - May 12 2022 The National Nurses Week is a global initiative that recognises hard work, passion, and dedication that nurses and caregivers across the world embody every single day. The main theme of 2022 activities is “invest in nursing and respect rights to secure global health”. We are taking a look into the…

Healthcare Insights, May 2022

Healthcare Insights, 05/22 Get Ready for HIMSS 22 EU The CX Impact Podcast: Change Management MedTech News Updates INDUSTRY EVENTS Get Ready for HIMSS 22 EU As a regular participant, we're yet again to unravel the most important topics that will get a coverage during the upcoming HIMSS 22 conference in June. Discover how digital transformation is reshaping the future of healthcare and what are the most challenging obstacles the…

Get Ready for HIMSS 22 EU

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research HIMSS 22 EU is soon to begin. As some of the COVID-19 restrictions have eased, Europe’s largest IT health community is already buzzing about the opportunity to interact face-to-face in Helsinki. The conference welcomes health providers, suppliers, senior executives, IT and customer experience in healthcare experts to share expertise and know-how on healthcare digitisation and health…