Make the most out of your CX partnerships
In this episode of the CX Impact Podcast, our host Momchil Blaskov has a sit down with procurement expert Alex de Groot. What it takes to sustain a credible partnership with a CX vendor? How to select your CX vendor and ways to boost the value while keeping costs reasonable.
Alex has over decade of experience in procurement expert. His resume includes internationally-renowned companies such as KPN International, BT and T-Systems. For the past few years, Alex has been a part of the global procurement team in Signify.
Show customers you care. The human factor is still alive and well in B2B.
— Michael Brandt, for the CX Impact Podcast
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About the CX Impact Podcast