The COVID-19 Effect: How did respiratory companies deal with the pandemic

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research The World Health Organization designated “Coronavirus disease (COVID-19)” as the start of the global pandemic. It had been a little over 100 years since the Spanish flu – another massive spread had hit more than half of the world back in 1918. [2] The roaming virus ultimately stormed a massive surge in almost every country. To…

ECR 2021 during & post-event online brand buzz performance

Online analysis based on ECR 2021 mentions in the period 03 Mar – 10 Mar 2021 03 Mar - 10 Mar 2021 The European Congress of Radiology’s (ECR) 2021 edition was for a second year in a row, entirely online. The event’s programme focused on physical and mental wellbeing. Professionals from across the world shared knowledge and insights on issues related to mindfulness and resilience. Activity over time Key topics…

COVID-19: A Catalyst for Change throughout the Healthcare Continuum

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research TABLE OF CONTENTS Healthcare education in times of crisis > Telehealth is here to stay > Organisations’ COVID-19 tech strategies> Remote patient monitoring and implementation of new digital tools – the new standard of care > Deep-dive in vital signs monitoring during COVID-19 > Keeping the momentum > COVID-19 brought a seismic change in the way…

The Customer Experience Impact Strategic Framework: How to Prioritise and Scale Up High-Return Initiatives and Multiply Business Value

Creating value What is a job to be done? Great CX or appropriate CX Deliberate actions & intelligent trade-offs CX Impact in practice Tips to get started CX Impact: The Missing Ingredient A study after study shows that customer experience management is growing in importance for companies. Yet, understanding customers and implementing measures to improve their experience remains a major challenge for CX leaders. Many companies engage in an endless…

RSNA 2020 During & Post-event Online Brand Buzz Performance

Online analysis based on RSNA mentions in the period 29 Nov – 9 Dec 2020 29 Nov - 5 Dec 2020 The 106th Scientific Assembly and Annual Meeting by the Radiological Society of North America was held as an all-virtual event November 29–December 5, 2020. RSNA 2020 is where healthcare and medtech professionals found fresh opportunities to connect with the global radiology community and got a front row seat to…

RSNA 2020 Pre-event Online Brand Buzz Performance

Online analysis based on RSNA mentions in the period 29 Nov – 5 Dec 2020 29 Nov - 5 Dec 2020 The 106th Scientific Assembly and Annual Meeting by the Radiological Society of North America will be held as an all-virtual event November 29–December 5, 2020. RSNA 2020 is where you'll find fresh opportunities to connect with the global radiology community and get a front row seat to the latest…