Health Providers: Impact & Priorities in the Post-Pandemic World

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research Health providers are exploring efficient options to resume standard operations (e.g. elective procedures) and respond to the newly established patient needs. The latter has driven significant changes in the primary care delivery. From current efforts of the diagnostic industry in dealing with the pandemic to reshaping basic flaws in the health system and taking precautions to…

Patient Feedback in Healthcare: EU Hospitals During COVID-19

COVID-19 changed everyone’s dynamic. From patients not being able to undergo elective procedures, to hospitals staying at the brink of exhaustion due to the shortage of personnel and vital ventilator machinery. Patient feedback in healthcare is on the rise. We scraped Google Reviews for honest patient experience feedback. That was the most efficient way to compare how things have changed from a patient’s perspective prior and after the coronavirus outbreak.…

Quantity to Quality: Healthcare Value-Based Contracting

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research Healthcare needs evolve. Thus everyone looks for new ways to utilise value-based healthcare with prime focus on quality and value over quantity. How is the health domain’s traditional system changing and which macrotrends are driving the shift? Which are the main benefits and what to expect the relationship between stakeholders within the healthcare domain to look…

Reshaping Hospital Care Model in Times of Crisis

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research The pandemic pushed healthcare systems to their limits. Priorities changed. New trends emerged as the healthcare industry dynamics shift every day. Telehealth is flourishing, while elective procedures are being halted. What’s the hospitals’ response and the implications on the MedTech industry? TABLE OF CONTENTS Elective Procedures > Teleservices > Supply Pact With MedTech > ASC’s Key…

ECR 2020: Everything You Need to Know

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research This year’s European Congress of Radiology (ECR) is going entirely online. The programme concludes over 1,000 electronic poster presentations and recorded abstracts. In the spirits of healthcare, the ECR 2020 Online Virtual Expo features the latest medical imaging technology discoveries. The organisers have gathered companies attending from all over the world to showcase their newest breakthroughs.…
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Episode 4: The Human Experience in Healthcare

The Human Experience in Healthcare We will into the Patient experience world to learn how to provide compassionate care and why this leads to improvement in clinical, operational and financial outcomes. We provide many practical examples of how to start a patient experience program, run it smoothly and why we should shape our experience as humans (patients, physicians and providers) together. We discuss the impact of COVID-19 on PX and…