Healthcare Insights, October 2021

Healthcare Insights, 10/21 ERS 2021: Competitive Brand Buzz Enabling Smarter CX Decisions at Scale with GemSeek's CX Impact Hub The Latest MedTech News INDUSTRY EVENTS ERS 2021: The Latest in the Respiratory Field Our latest BrandBuzz report solely focuses on the ERS 2021 event. We analysed hundreds of tweets and relevant LinkedIn posts to find the hottest topics the audience discussed before, during and after the event was over. Among…

Healthcare Insights, September 2021

Healthcare Insights, 09/21 ESC 2021: Competitive Brand Buzz The Latest MedTech News INDUSTRY EVENTS ESC's Competitive Brand Buzz is here!  Check out our latest Brand Buzz, where we deep-dive into what the most commented topics were, and what MedTech and cardiovascular professionals talked about during #ESCCongress READ BRAND BUZZ MEDTECH NEWS Hospital telehealth leveling off at one-fifth of medical appointments, research finds Almost two years after the pandemic outbreak began…

Healthcare Insights, August 2021

Healthcare Insights, 08/21 GemSeek Success Story: Hospital Patient Experience: competitive landscape tracking, NPS & complete patient feedback system The CX Impact Podcast, Еpisode 15: Transforming CX with DaaS MedTech News Update GEMSEEK SUCCESS STORY Hospital PX: Competitive Landscape Tracking, NPS & Complete Patient Feedback System One of our clients, a leading hospital and outpatient medical center chain, tasked us with helping them measure and report patient experience across the entire…

Healthcare Insights, July 2021

Healthcare Insights, 07/21 GemSeek Success Story: Artificial Intelligence Will Lead the Way The CX Impact Podcast, Episode 14: From CX to EX MedTech News Update GEMSEEK SUCCESS STORY AI will lead the way: market mapping & opportunity assessment Our client, a well-recognized medical device company, had significantly expanded its investments in AI-based solutions. However, to get ahead of the competition in AI and set the trends, our client needed strategic…

Healthcare Insights, June 2021

Healthcare Insights, 06/21 The COVID-19 effect: How did respiratory companies deal with the pandemic The CX Impact podcast, Episode 13: Transforming B2B CX CX Insights: CX management is the management of emotions MedTech news update COVID-19 CRISIS FLASHBACK How did respiratory companies deal with the crisis We’re taking a step aside to look back into how global respiratory care leaders dealt with the COVID-19 outbreak. Whilst countries reduced the spread…

GemSeek Healthcare Newsletter – May, 2021

Healthcare Insights, 05/21 Healthcare Success Story: Product concept, price & GTM test The CX Impact Podcast: Episode 12 CX Insights: The intersection of past, present & future GemSeek: Customer Centricity World Series 2021 Winner MedTech news update HEALTHCARE SUCCESS STORY Strategic insights for hospital operation & financial improvement To provide strategic recommendations for efficient product positioning, we performed deep-dives into our client's competitors' services and solutions, deployment mode, target groups…