[vc_row full_width=”stretch_row” css=”.vc_custom_1600948548419{background-image: url(https://gemseek.com/wp-content/uploads/2020/07/bg.jpg?id=5607) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”big_banner col-mb-70 col-pt-mb bg-mob profitable”][vc_column width=”1/2″][vc_single_image image=”13739″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/2″][vc_column_text]

We partner with the best in CX*

We believe that every company should be able to proactively address customer needs. To achieve our vision we partner with some of the leading customer experience vendors. Our team of analysts, data scientists and insights consultants delivers exceptional work and is well-versed in CX technology. [/vc_column_text][/vc_column][/vc_row][vc_row content_placement=”middle”][vc_column css=”.vc_custom_1664188202016{margin-top: -150px !important;padding-bottom: 20px !important;}”][vc_column_text css=”.vc_custom_1664188157142{padding-top: -50px !important;padding-bottom: 0px !important;}”]

*As ranked in Forrester Wave CFM Platforms;

Gartner Magic Quadrant Voice of the Customer 

[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”trusted_col col-mb-30″ css=”.vc_custom_1594300975577{background-color: #f4f4f4 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column css=”.vc_custom_1594193599337{padding-top: 15px !important;}”][vc_column_text el_class=”text-center” css=”.vc_custom_1662379251835{margin-bottom: 15px !important;padding-top: 0px !important;}”][/vc_column_text][/vc_column][/vc_row][vc_row content_placement=”middle”][vc_column][vc_column_text el_class=”text-center mb-10″]

Our work for partners 

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”text-center desctop-vers analytical-modules”][vc_column width=”1/3″][vc_single_image image=”13736″ img_size=”150×150″ alignment=”center” css_animation=”none”][vc_column_text]

Implementation & Support Services

We guide CX enterprise software clients for business growth and help them get bigger, faster & better results from their CX technology investments.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”13737″ img_size=”150×150″ alignment=”center” css_animation=”none”][vc_column_text]

Predictive NPS Add-On

Our award-winning model that predicts satisfaction scores for customers that never reply to surveys is available as fully-integrated add-on within leading feedback management platforms, such as Medallia and Forsta. [/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”13738″ img_size=”150×150″ alignment=”center” css_animation=”none”][vc_column_text]

CX Analytics Suite

We help our partners’ customers get higher ROI from their data with a customized suite of analytical models – Root Cause Analysis, Next Best Action, CX-Financial Linkage and more. [/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”none” el_class=”text-center mob-vers”][vc_column el_class=”text-center”][vc_column_text]

Some feedback about our work

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-50 mb-10″][vc_column][vc_column_text el_class=”text-center”]

Our partners

[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594123558236{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”desctop-vers col-mb-30″][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”3/4″][vc_single_image image=”13709″ img_size=”163×163″ alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_column_text]

Bain

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 61 offices in 38 countries, Bain works alongside their clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. They complement their tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. [/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594112285286{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”desctop-vers col-mb-30″][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”3/4″][vc_single_image image=”13711″ img_size=”192×140″ alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_column_text]

Forsta

Forsta is a leader in delivering next-level human experiences, offering an impact-driven technology solutions to over 2,500 customers worldwide, helping them better understand experiences, and better respond to their clients’ needs.  [/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594112292169{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”desctop-vers col-mb-30″][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”3/4″][vc_single_image image=”13713″ img_size=”213×167″ alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_column_text]

InMoment 

InMoment focuses on providing experiences in the intersection of value—where employee, customer and business needs come together. The company’s main mission is to both understand the actions people take, as well as the emotions behind their motivations.  [/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594112292169{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”desctop-vers col-mb-30″][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”3/4″][vc_single_image image=”13705″ img_size=”full” alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_column_text]

Ipsos

Global leader in market research, Ipsos delivers reliable information and true understanding of Society, Markets and People. Ipsos believes clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. [/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594112292169{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”desctop-vers col-mb-30″][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”3/4″][vc_single_image image=”13714″ img_size=”192×151″ alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_column_text]

Medallia

Medallia is an award-winning SaaS platform, capturing experience signals created on calls and a plethora of digital channels. Medallia’s Experience Cloud helps customers reduce churn, create in-the-moment cross-sell and up-sell opportunities, and turn detractors and passives into passionate promoters.  [/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”col-mb-50 mb-10″ css=”.vc_custom_1662389280105{padding-top: 25px !important;padding-bottom: 25px !important;background-color: #cceef0 !important;}”][vc_column width=”1/2″][vc_single_image image=”13720″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/2″][vc_column_text]

Predictive NPS is available on Medallia Xchange

You can now predict the satisfaction scores of a 100% of your customers, treat more dissatisfied customers and realise the full potential of brand advocates.

LEARN MORE[/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”none” el_class=”text-center mob-vers”][vc_column el_class=”text-center”][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”resources”][vc_column][vc_column_text el_class=”text-center”]

Latest Resources

[/vc_column_text][vc_row_inner css=”.vc_custom_1594195943856{margin-bottom: 50px !important;background-image: url(https://gemseek.com/wp-content/uploads/2020/07/resource-bg.png?id=5749) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”resource-txt”][vc_column_inner][vc_basic_grid post_type=”post” max_items=”3″ item=”622″ grid_id=”vc_gid:1664187204656-7dfd1be811d57b91c2ba963bccd9e0b3-2″ taxonomies=”55″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1596194727737{margin-bottom: 10px !important;}”][vc_column width=”1/2″ el_class=”social_icn”][vc_raw_html]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[/vc_raw_html][/vc_column][vc_column width=”1/2″ el_class=”news_col”][vc_column_text]

See what’s new. Sign up for our newsletter:

[/vc_column_text][vc_btn title=”Subscribe now” style=”flat” color=”info” link=”url:%2Fget-in-touch%2Fsubscribe-for-newsletter%2F|||” el_class=”Btn-link Btn-link-blue”][/vc_column][/vc_row][vc_row el_class=”resources”][/vc_row][vc_row full_width=”stretch_row” el_class=”text-center mob-vers col-pt-mb mb-10″][vc_column][vc_column_text][vc_row][vc_column width=”1/1″][vc_column_text]

[/vc_column_text][/vc_column][/vc_row]