THE CX IMPACT PODCAST: SEASON 2
Patients & B2B Healthcare
The fourth episode of Season 2 of the CX Impact Podcast will focus on the inevitable correlation between patients, hospitals and OEMs, and how we help people get a better quality of life through the things we do in our work every single day.
Our first guests–Dilyana Pavlova is a seasoned expert in CX, project management, marketing, and strategic consulting. She has spent the last decade in healthcare CX and today she manages CX activities for another highly competitive brand – ResMed.
Our second guest–Brian Bruner is a true customer experience ambassador, and what many CX professionals dream of – a truly passionate team member. He has dedicated 20 years in healthcare. He has changed direction, going from IT to CX, and is currently a service and CX leader in the Americas region.
SUCCESS STORY
Concept Testing: Home Respiratory Services Domain
One of our clients–a leading manufacturer of respiratory care products, wanted to further strengthen their presence. One of their goals was to understand whether their innovative new service would be well-accepted to solidify their position as a market leader on the US market. To create a holistic picture behind the choice-influencing factors and needs for home care services, we executed a brand perception and concept-testing study.
INDUSTRY EVENTS: MEET US AT ESC 2022 & ERS 2022!
Meet us at ESC 2022!
GemSeek’s Healthcare Insights & Analytics team is visiting this year’s ESC conference in Barcelona, in August.
We’re looking forward to meeting the industry’s sharpest minds, and share know-how, experience and information on the latest developments and innovation within the cardiology domain.
You can book a 1-on-1 session with our healthcare lead–Boyan Manov, and discuss practical ways to increase your brand’s visibility, improve product messaging and launch award-winning marketing campaigns with confidence.
…оr, sign up for an early access of ESC 2022 Competitive BrandBuzz Analysis
Be among the first to receive this year’s ESC BrandBuzz Report! BrandBuzz Competitive Analysis Reports are a handy tool for marketing, market intelligence and event managers to benchmark their event presence. We analyse thousands of social media posts about the biggest healthcare events in the world to identify the most popular topics and most influential brands that dominate the conversation around each event.
Meet us at ERS 2022!
Our Healthcare Insights & Analytics team will be attending this year’s ERS conference in Barcelona in early September.
We’re looking forward to meeting the industry’s sharpest minds, and share know-how, experience and information on the latest developments and innovation within the respiratory domain.
We’re excited to meet and greet with industry peers, and share experience and know-how on the latest innovation and developments within the respiratory domain.
You can book a 1-on-1 session with our industry lead–Ledian Asllani, and discuss practical ways to increase your brand’s visibility, improve product messaging and launch award-winning marketing campaigns with confidence.
…оr, sign up for an early access of ERS 2022 Competitive BrandBuzz Analysis
Be among the first to receive this year’s ERS BrandBuzz Report! BrandBuzz Competitive Analysis Reports are a handy tool for marketing, market intelligence and event managers to benchmark their event presence. We analyse thousands of social media posts about the biggest healthcare events in the world to identify the most popular topics and most influential brands that dominate the conversation around each event.
MEDTECH NEWS
As Monkeypox Cases Increase, Disease Experts Lament Lack of Testing Access
READ ARTICLE
Contrast Media Shortage Impacting Cardiac CT Imaging
READ ARTICLE
Hospitals Don’t Always Have Visibility into Their Data Sharing
READ ARTICLE