Healthcare Insights, 2/23
FIELD STUDY INSIGHTS
Great CX is the Only Way to Differentiate
Recently we conducted a study, where we asked lab professionals about their brand experiences. We focused on four major companies that provide IVD equipment in both the UK and US markets. Only one company stood out.
So, how can the remaining three competitors speed up their CX success and reclaim their badges of honour as a preferred IVD equipment supplier? Find out more in our report.
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