Only a handful of people on Planet Earth dare to look at their career as an opportunity to become masters of diverse skills. If you are one of them and you are at the early stages of your career, you’ve come to the right place at the right time. Because GemSeek is hiring Platform Implementation specialists for its growing Medallia Practice.
Wait, who’s GemSeek by the way?
We were founded 10 years ago by three incredibly smart guys right here in Sofia, Bulgaria and since then we’ve grown to become a global brand specializing in analytics, market research and consulting (pretty cool, ah?). Curiosity and learning drive us, that’s why we call ourselves the Seekers of Gems.
Is “Medallia” some sort of a secret passcode, then?
Almost guessed it. Medallia is a global company whose award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. GemSeek is among the handful of certified Medallia partners around the world. Not only are we the biggest implementation center in Eastern Europe – we are also looking to double in size in the next 6 months.
What do we need
Want in? First see if you are:
- A logical thinker who’s able to see the whole puzzle and how the pieces fit together.
- A fluent English communicator (cause you’ll need to craft client emails and join client calls).
- Someone who wants to grow on both side of the spectrum: gain technical expertise and become a skilled communicator.
- A young professional with 2-4 years of working experience behind your back.
What you’ll work on
- You will be working on platform implementations and enhancements both onsite and remotely.
- You will provide configuration support, and work with client teams in resolving technical/system related inquiries.
- Client communication and project scoping skills.
- Experience in market research or analytics.
- Understanding how customer experience affects business and brand building.
What can we offer you?
- You will work on implementing the best Customer Experience (CX) platform in the world.
- 1000+ leading global brands trust Medallia. You’ll get to work with some of them.
- Did you know that Customer Experience Analytics is one of the most in-demand industries these days? You are in luck because you’ll gain experience in it.
- You will build confidence in client communication.
- You will understand how large-scale projects are organized and be part of their execution.
- You will learn the nuts and bolts of implementing an internationally recognized platform.
Great employee experience at GemSeek friendly, socially responsible and highly skilled environment of young Talents.
Exciting opportunity to contribute to a prestigious international project.
Chance boost your knowledge being a part of a start-up culture.
Open door to a great and enthusiastic team with inspiring management. Our DNA profile: Open, Human, Brave, Inquisitive, Proud, Client Centric.
Are you interested?
Become part of our team!
Let’s have a chat and see how can we collaborate. Apply at: hr [at] gemseek.com
Only shortlisted candidates will be contacted!
GemSeek is GDPR compliant and treats your personal data with high precision and confidentiality. For further details please check our GDPR policy at our corporate page!