Predictive NPS is now part of Medallia Xchange Marketplace

We are proud to be the first Medallia partner to publish an app after the Experience Management company opened up to external providers its apps marketplace – Medallia Xchange. Predictive NPS – the customer analytics model that predicts satisfaction scores for 100% of your customer base – is now available upon request for Medallia Experience Cloud. REQUEST A DEMO HERE What is Predictive NPS? Predictive NPS solves one of the biggest challenges CX executives are facing as their…

How MedTech Helps the COVID-19 Battle

COVID-19 is changing the face of healthcare at an unprecedented pace. OEMs, telehealth companies and AI start-ups are all in the fight together, ramping-up their production and coming up with innovative ways to deal with the health crisis. They are at the forefront of one of the biggest healthcare battles we have recently faced. * For more information about a company's initiative, please click on their logo. Radiology AI Software…

How to adapt your patient experience program to the COVID-19 Crisis

If you manage patient experience аt a hospital or other healthcare provider, you might feel uncertain on how to proceed with your program during the COVID-19 pandemic. Do you proceed with your annual measurements? Is the data you gather now good for anything? Will you reach your annual targets? Even if you haven't encountered fluctuations in patient experience scores and/or survey response volumes already, the steps below will help you…

5 Tips on Market Research with Medical Professionals during COVID-19 Pandemic

If your job is to study the attitudes and needs of medical professionals, you might be slightly unsure how to approach them in these troubling times. But gaining valuable insights is still a key piece to enable healthcare solutions that may support overcoming the current crisis or the treatment of other conditions the world is still battling. HCPs' response rates remain stable. Key factors include: Get monthly insights in your…

ERP Implementation Consultant

We are in a search for an ERP Implementation Consultant for a leading global software systems provider for the Higher Education Sector Required skills Bachelor's degree or equivalent experience A minimum of 2-4 years' experience working in a client-facing role Experience with management information system and ERP system configurations Business analysis experience Other skills: A minimum of 2 years of experience within the higher education sector Experience with student information…

Data Engineer

We are now looking for YOU - a motivated, self driven professional with a can-do attitude, flexible mindset, curious about how things work. Responsibilities Prepare the “big data” infrastructure to be analyzed by Data Scientists Design, build, integrate large amounts of data from various resources, and manage big data Write complex queries, make sure it is easily accessible, works smoothly, with the end goal of optimizing the performance of the…