Companies invest millions in CX Feedback management software, because they want to retain and grow their customers. GemSeek helps clients generate the maximum ROI from these investments.
We know Medallia’s portfolio in detail so we can migrate, setup, manage your platform and transfer knowledge to your team.
We listen to your specific needs and use our experience and expertise to have the platform configured the way your business needs it and according to your timelines.
We have done migrations from the biggest CX platform providers and have experience with different programs, set ups, data structures, etc. Our migration process ensures data quality, trackability and validity
Thanks to our expertise we can evaluate, enhance and optimize the way your program works and we can do what your require quickly and efficiently
Our Medallia-certified trainers can bring you up to speed how to understand the platform and take control of your program.
CX Platform Deployments for
Enterprise Clients
Medallia certified professionals and trainers
On completed projects
We are trusted by clients because of our quality delivery. We do great work faster than others.
With years of experience behind us we are well equipped to provide you with guidance on how your CX program is deployed, operated and optimized.
We are experts in complex custom text analytics projects based on open-ended survey data and our advanced analytics models, like Predictive NPS add an unrivaled layer of depth to insights collection.
Full project management to successfully launch Medallia to your exact requirements
Always at your side for question, training, best practise and hand on development
Coaching and training to embed Medallia into the heart of your organisation
Connect applications into Medallia and derive new actions and intelligence
Consult with our Experts for guidance and advice on the best actions proven to deliver results
Integrated insights, research and analytics to answer your most urgent questions
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