Get a flying start for your Medallia program with CX Platform Implementation Services

Companies invest millions in CX Feedback management software, because they want to retain and grow their customers. GemSeek helps clients generate the maximum ROI from these investments.

Unlock the maximum business value from your Medallia CXM platform

We know Medallia’s portfolio in detail so we can migrate, setup, manage your platform and transfer knowledge to your team.


We listen to your specific needs and use our experience and expertise to have the platform configured the way your business needs it and according to your timelines.

Platform Migrations

We have done migrations from the biggest CX platform providers and have experience with different programs, set ups, data structures, etc. Our migration process ensures data quality, trackability and validity

Ongoing Support

Thanks to our expertise we can evaluate, enhance and optimize the way your program works and we can do what your require quickly and efficiently


Our Medallia-certified trainers can bring you up to speed how to understand the platform and take control of your program.

The leading professional services partner in EMEA for Medallia

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CX Platform Deployments for
Enterprise Clients


Medallia certified professionals​ and trainers


On completed projects

These companies design their winning strategies
with insights by us

Success stories

How are we better

Speed & Quality

We are trusted by clients because of our quality delivery. We do great work faster than others.


With years of experience behind us we are well equipped to provide you with guidance on how your CX program is deployed, operated and optimized.

Advanced analytics add-ons

We are experts in complex custom text analytics projects based on open-ended survey data and our advanced analytics models, like Predictive NPS add an unrivaled layer of depth to insights collection.

Full Service Management for your Medallia Program


Full project management to successfully launch Medallia to your exact requirements

Ongoing Support

Always at your side for question, training, best practise and hand on development


Coaching and training to embed Medallia into the heart of your organisation


Connect applications into Medallia and derive new actions and intelligence


Consult with our Experts for guidance and advice on the best actions proven to deliver results


Integrated insights, research and analytics to answer your most urgent questions