We can meet you anywhere in your CX journey with a unique plan that changes and grows with you, from full implementation to advisory and program management.
We can achieve your CX goals and vision by working closely with your organisation from frontline to C-suite executives, activating every employee to drive adoption and engagement.
Medallia’s #1 professional services partner in Europe for implementation and program management in many client industries. Expert knowledge and vast experience with the powerful Medallia portfolio. Trusted to support 50+ Medallia client programs each and every week.
Design a tailored-made & unique Experience Program Roadmap with GemSeek’s Medallia additions. Award winning industry leading solutions that give our clients the ability to drive even more impact. Experience analytics, data science, market research, insights and behavioural predictions all available on demand.
CX Platform Deployments for Enterprise Clients
Medallia client programs we support each and every week
Medallia certified professionals and trainers
Be confident with Medallia’s most trusted and embedded partner for deployments, ongoing program development, customisation and integrations. We have our own trainers to make sure your teams can use Medallia to its fullest potential.
Improve your market position vs competition through in-depth understanding of their Experience strengths & weaknesses. Survey your competitor’s customers at scale to get unfiltered feedback on how every aspect of their operation compares to you.
Identify the root causes of the Experiences you deliver that delight and frustrate. Determine the impact on your bottom-line. Identify key segments in your base and scientifically prioritise which opportunities to tackle first. Lean on GemSeek to get the most impactful and actionable Experience Intelligence.
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