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A holistic approach to achieve your goals and vision with Integrated Experience Customer Programs

We can meet you anywhere in your CX journey with a unique plan that changes and grows with you, from full implementation to advisory and program management.
We can achieve your CX goals and vision by working closely with your organisation from frontline to C-suite executives, activating every employee to drive adoption and engagement.

Activate your Medallia Program with our Full Service Offering

World Class Medallia Delivery & Program Management

Medallia’s #1 professional services partner in Europe for implementation and program management in many client industries. Expert knowledge and vast experience with the powerful Medallia portfolio. Trusted to support 50+ Medallia client programs each and every week.

GemSeek Enhancements to Level-Up Your Medallia Program

Design a tailored-made & unique Experience Program Roadmap with GemSeek’s Medallia additions. Award winning industry leading solutions that give our clients the ability to drive even more impact. Experience analytics, data science, market research, insights and behavioural predictions all available on demand.

We have a proven track record of working with Medallia

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CX Platform Deployments for Enterprise Clients

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Medallia client programs we support each and every week

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Medallia certified professionals​ and trainers

Success stories

Full Service Management for your Medallia Program

Medallia’s Go-To for Expertise in Europe

Be confident with Medallia’s most trusted and embedded partner for deployments, ongoing program development, customisation and integrations. We have our own trainers to make sure your teams can use Medallia to its fullest potential.

GemSeek Competitive Benchmarking

Improve your market position vs competition through in-depth understanding of their Experience strengths & weaknesses. Survey your competitor’s customers at scale to get unfiltered feedback on how every aspect of their operation compares to you.

GemSeek Experience Intelligence

Identify the root causes of the Experiences you deliver that delight and frustrate. Determine the impact on your bottom-line. Identify key segments in your base and scientifically prioritise which opportunities to tackle first. Lean on GemSeek to get the most impactful and actionable Experience Intelligence.

The CX impact podcast: recommended listens

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