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GemSeek is now part of Accenture Song

Accenture (NYSE: ACN) has completed its acquisition of GemSeek, a leading customer experience analytics provider helping global businesses understand customers through insights, analytics and AI-powered

The CX Cure for Pharma’s Industry Ailments

Pharma Industry and Customer Experience: A Hesitant Dance The concept of customer-centricity revolutionizing today’s business landscape is widely recognized. From the product-focused enterprises of the