Managing B2B Customer Experience: Essentials & Best Practices for Advanced CX Programs

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research What do you do with the customer data you collect? Whether it being survey feedback, past interactions data or NPS®, it gives one strategic advantage beyond only being beneficial to delivering great experience—it helps you better understand what your customers need, and ultimately solve a complex matter through the services and products you provide. TABLE OF…

ERS 2022 Competitive Brand Buzz Report

Online analysis based on ERS 2022 mentions in the period 28 August – 10 September 2022 4 Sept - 6 Sept 2022 This year’s European Respiratory Society’s Congress (ERS) was held in Barcelona, Spain. The event welcomed thousands of delegates to unravel the newest advances in respiratory medicine and science.  The scientific programme featured cutting-edge scientific sessions, practical workshops, interactive educational content and networking opportunities for visitors and companies that…

ESC 2022 Competitive Brand Buzz Report

Online analysis based on ESC 2022 mentions in the period 22 August – 02 September 2022 26 Aug - 29 Aug 2022 The European Society of Cardiology welcomed delegates from across the globe to celebrate 70 years since the first ESC Congress. The world’s largest conference in cardiovascular medicine hosted a four-day agenda on the latest developments within the domain. This year’s agenda solely focused on important content for clinical…

Alzheimer’s Association International Conference: Competitive Brand Buzz Analysis

Online analysis based on AAIC22 mentions in the period 19 July – 7 Aug 2022 31 Jul - 4 Aug 2022 The Alzheimer’s Association International Conference® (AAIC®) 2022 is the premier annual forum for presentation and discussion of the latest Alzheimer’s and dementia research. This year’s hybrid conference event took place both virtually and in-person in San Diego and attracted over 9,500 attendees and more than 4,000 scientific presentations. New…

ECR 2022: Competitive Brand Buzz Analysis

Online analysis based on ECR22 mentions in the period 5 July – 20 July 2022 13 Jul - 17 Jul 2022 The European Society of Radiology (ESR) once again has gathered physicians, clinical practitioners and technology professionals to unravel the latest innovations in the radiology society. The European Congress of Radiology (ECR) took place between July 13 – 17, and delivered a multidisciplinary programme, marking the proper physical return to…

EAU22: Competitive Brand Buzz Analysis Report

Online analysis based on EAU22 mentions in the period 28 June – 7 July 2022 1 Jul - 4 Jul 2022 The European Association of Urology returned to Amsterdam for a first-in-class scientific programme of live surgery, case discussions and debates. In the beginnning of July 2022 The Annual EAU Congress became a stage for many established scientists to present their abstracts and introduce their exceptional research and innovative discoveries…