[vc_row full_width=”stretch_row” css=”.vc_custom_1594378960857{background-image: url(https://gemseek.com/wp-content/uploads/2020/07/bg.jpg?id=5607) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”big_banner col-mb-70 col-pt-mb bg-mob accelerating-analytics”][vc_column width=”1/2″][vc_single_image image=”5942″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/2″][vc_column_text]

Accelerate your customer experience success and make an impact

We can help you improve the experience of your customers to achieve transformative growth. Ramp up your customer experience strategy now!

BOOK A DISCOVERY CALL[/vc_column_text][vc_column_text el_class=”high-performer”][/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”trusted_col col-mb-30″ css=”.vc_custom_1594300975577{background-color: #f4f4f4 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column css=”.vc_custom_1594193599337{padding-top: 15px !important;}”][vc_column_text el_class=”text-center” css=”.vc_custom_1666104161150{margin-bottom: 15px !important;padding-top: 0px !important;}”] [/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-50 accelerating-analytics”][vc_column][vc_column_text el_class=”text-center”]

Impact

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”text-center desctop-vers analytical-modules col-mb-30″][vc_column width=”1/3″][vc_column_text]+10%

customer satisfaction

Reported by our clients thanks to comprehensive text analytics insights and improvement initiatives[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text]+30%

more customers saved

With the use of our predictive analytics models[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text]5x

ROI in the first year

After implementation of our customer success solutions[/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”none” el_class=”text-center mob-vers col-pt-mb”][vc_column el_class=”text-center”][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-30″][vc_column][vc_column_text el_class=”text-center”]

The key ingredients of an advanced CX programme

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-70 text-center desctop-vers”][vc_column width=”1/6″ css=”.vc_custom_1594390521934{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][/vc_column][vc_column width=”1/3″][vc_single_image image=”5945″ img_size=”full” alignment=”center”][vc_column_text]

Understand your customer’s needs and desires

Dive into the “why”of customer behaviour and focus attention on what matters.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”5946″ img_size=”full” alignment=”center” css=”.vc_custom_1594621773013{margin-bottom: 39px !important;}”][vc_column_text]

Prioritise CX Improvements for ultimate success

Measure customer and business impact to fill in the blanks in your CX initiatives.[/vc_column_text][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row el_class=”col-mb-30 text-center desctop-vers”][vc_column width=”1/6″ css=”.vc_custom_1594624617934{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][/vc_column][vc_column width=”1/3″][vc_single_image image=”5947″ img_size=”full” alignment=”center” css=”.vc_custom_1594621665844{margin-bottom: 43px !important;}”][vc_column_text]

Predict what your customers will do next

Leverage analytics to predict customers’ actions with up to 80% accuracy.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”5948″ img_size=”full” alignment=”center” el_class=”max-w113″][vc_column_text]

Prove the impact of your CX strategy

Link customer excellence to sustainable financial outcomers and customer growth.[/vc_column_text][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row css_animation=”none” el_class=”text-center mob-vers”][vc_column el_class=”text-center”][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-30 accelerating-analytics”][vc_column][vc_column_text el_class=”text-center”]

The CX Impact Hub

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-70 profitable”][vc_column width=”1/2″ css=”.vc_custom_1594390034240{background-image: url(https://gemseek.com/wp-content/uploads/2020/07/CX_impact-s.png?id=5949) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_video link=”https://youtu.be/o1m9XjtXaIw”][/vc_column][vc_column width=”1/2″ el_class=”mob-center”][vc_column_text el_class=”mb-10″]

Measure the total business impact of your CX program and take data-driven decisions for your next investment 

The CX Impact Hub is а tool for CX leaders who want to have precise business numbers to back up CX investments and connect the dots between customer expectations, company strategy and increased revenue.

READ SUCCESS STORY[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row”][vc_column css=”.vc_custom_1594391001214{padding-top: 25px !important;}”][vc_column_text el_class=”text-center”]

Insights from our experts

[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css_animation=”none” el_class=”analytical-modules col-mb-30 col-pt-mb” css=”.vc_custom_1595320948191{padding-top: 25px !important;padding-bottom: 25px !important;background-color: #fdf7ce !important;}”][vc_column width=”1/2″ el_class=”text-center”][vc_single_image image=”5950″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/2″ el_class=”mob-center pt-0″][vc_column_text el_class=”mb-10″]

Amplify the impact on customers’ lives

Understand what jobs your customers need to get done and start developing products and services that bring value to your customers’ lives.
Get an instant free access to our CX Impact Framework hub now.

TO THE HUB[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-50 accelerating-analytics”][vc_column][vc_column_text el_class=”text-center”]

Why choose us

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”text-center desctop-vers analytical-modules”][vc_column width=”1/4″][vc_single_image image=”5958″ img_size=”full” alignment=”center” css_animation=”none”][vc_column_text]

CX EXPERTISE

Team of cx heroes who provide complete services leveraging on best practices[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”5957″ img_size=”full” alignment=”center” css_animation=”none”][vc_column_text]

INDUSTRY KNOWLEDGE

We have solution for your industry specific challenges[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”5956″ img_size=”full” alignment=”center” css_animation=”none”][vc_column_text]

FLEXIBILITY

Team ready to support with anything, anytime and adapt into an ever-changing corporate environment[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”5955″ img_size=”full” alignment=”center” css_animation=”none”][vc_column_text]

GREAT VALUE

Our team provides cutting edge solutions without the prohibitive cost[/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”none” el_class=”text-center mob-vers”][vc_column el_class=”text-center”][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][vc_column_text]

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-pt-mb” css=”.vc_custom_1595422312480{padding-top: 10px !important;}”][vc_column][vc_column_text el_class=”text-center”]

Latest conversations

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”home-custom-bx col-pt-mb” css=”.vc_custom_1595422251839{padding-top: 10px !important;}”][vc_column width=”1/2″][vc_column_text el_class=”mob-center”]Thought leaders open up about CX, strategy and product development. Learn how to optimise and scale your customer journey through actionable insights.

Join our global CX community and speed up your success![/vc_column_text][vc_raw_html el_class=”mob-center”]JTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZvcGVuLnNwb3RpZnkuY29tJTJGZW1iZWQtcG9kY2FzdCUyRnNob3clMkY1VUdTUmRkS09JT0lMYUxPem9tUnowJTIyJTIwd2lkdGglM0QlMjIxMDAlMjUlMjIlMjBoZWlnaHQlM0QlMjIyMzIlMjIlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjBhbGxvd3RyYW5zcGFyZW5jeSUzRCUyMnRydWUlMjIlMjBhbGxvdyUzRCUyMmVuY3J5cHRlZC1tZWRpYSUyMiUzRSUzQyUyRmlmcmFtZSUzRQ==[/vc_raw_html][vc_column_text]

Read latest episode summary >>

[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”6500″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row el_class=”resources”][vc_column][vc_column_text el_class=”text-center”]

Latest Resources

[/vc_column_text][vc_row_inner css=”.vc_custom_1594195943856{margin-bottom: 50px !important;background-image: url(https://gemseek.com/wp-content/uploads/2020/07/resource-bg.png?id=5749) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”resource-txt”][vc_column_inner][vc_basic_grid post_type=”post” max_items=”3″ item=”622″ grid_id=”vc_gid:1666104121117-f65dfcfe-a9a8-5″ taxonomies=”55″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1594195422390{margin-bottom: 50px !important;}”][vc_column width=”1/2″ el_class=”social_icn”][vc_raw_html]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[/vc_raw_html][/vc_column][vc_column width=”1/2″ el_class=”news_col”][vc_column_text]

See what’s new. Sign up for our newsletter:

[/vc_column_text][vc_btn title=”Subscribe now” style=”flat” color=”info” link=”url:%2Fget-in-touch%2Fsubscribe-for-newsletter%2F|||” el_class=”Btn-link Btn-link-blue”][/vc_column][/vc_row]