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The most versatile and compatible tool in your decision kit

In today’s data-rich world, market research is still unrivaled when you just don’t have those needed data points. When data is limited or leaves more questions than it answers, market research comes to the rescue to help you engage in a genuine conversation with the customer.

Book a Discovery Call[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css_animation=”none” css=”.vc_custom_1666106515898{padding-bottom: 1vw !important;background-color: #f4f4f4 !important;background-position: 0 0 !important;background-repeat: repeat !important;}” el_class=”trusted_col col-mb-30″][vc_column css=”.vc_custom_1594214374357{padding-top: 15px !important;}”][svc_carousel_layout svc_type=”carousel” car_display_item=”9″ car_desktop_display_item=”9″ car_desktopsmall_display_item=”5″ car_tablet_display_item=”3″ car_mobile_display_item=”3″ car_pagination=”yes” car_navigation=”yes” car_autoplay=”yes” car_autoplay_time=”3″ lazyload=”yes” grid_thumb_size=”full” car_navigation_color=”#00aab5″ images_car=”2496,2495,2498,2499,14543,2494,2482,2497,2462″][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”text-center col-mb-70 accelerating-analytics”][vc_column css_animation=”none”][vc_column_text]

Understand your customers

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Understand your customers

Understand your customers the way they want to be understood – as real people with fears, hopes, struggles and aspirations.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”6202″ img_size=”full” alignment=”center”][vc_column_text el_class=”text-center”]

Guarantee product success

Get inspired to innovate for the end consumers and make sure your new ideas reap market success with tangible improvements.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”6074″ img_size=”full” alignment=”center”][vc_column_text el_class=”text-center”]

Boost your brand health

Track what consumers feel and think about your brand. Understand how you can evolve a strong relationship with them on a crowded market.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”text-center col-mb-70 desctop-vers analytical-modules”][vc_column css_animation=”none” width=”1/3″][vc_single_image image=”6205″ img_size=”full” alignment=”center”][vc_column_text el_class=”text-center”]

Get heard and inspire
action

From message to channels to planning – design a winning marketing campaign and tracks its success after the go-live date.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”6072″ img_size=”full” alignment=”center”][vc_column_text el_class=”text-center”]

Optimize omnichannel journeys

Understand your customers’ journey in its entirety. Provide a smooth, consistent experience for each interaction in a digital world.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”6204″ img_size=”full” alignment=”center”][vc_column_text el_class=”text-center”]

Deliver outstanding experience

Get a detailed look of how customers experience your product or services, amaze them and inspire loyalty.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”roles-box mob-vers”][vc_column css_animation=”none”][vc_column_text el_class=”text-center”]

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A complex world requires a well-equipped toolbox

There is a tool to solve every challenge, but the compound effect of understanding customers by examining what they do and understanding why they do it, drives a business forward.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-50 market mob-center”][vc_column css_animation=”none” width=”1/2″][vc_row_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”5/6″][vc_single_image image=”6215″ img_size=”full” alignment=”center” el_class=”mb-10″][/vc_column_inner][/vc_row_inner][/vc_column][vc_column css_animation=”none” width=”1/2″][vc_column_text el_class=”mb-10″]

Market research & Advanced Analytics

Reveal the drivers of brand preference and NPS^®.

Check out success story.

Train algorithms and predict KPIs.

Check out success story.

Measure the impact of your KPIs on revenue.

Check out success story.

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Market research & Text analytics

Enrich research data with user-generated content. Start by investigating the space and building a mind map to get inspired and generate ideas. Then test with market research and develop a go-to-market strategy.

Check out success story.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-50 market mob-center mb-10″][vc_column css_animation=”none” width=”1/2″][vc_row_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”5/6″][vc_single_image image=”6219″ img_size=”full” alignment=”center” el_class=”mb-10″][/vc_column_inner][/vc_row_inner][/vc_column][vc_column css_animation=”none” width=”1/2″][vc_column_text el_class=”mb-10″]

Market research & Customer Experience Management

Understand your competitive positioning by running a market-wide research, and develop your strategy. Then deep-dive into your own customer base and come up with a tactical plan.

Check out success story.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”text-center col-mb-70 accelerating-analytics”][vc_column css_animation=”none”][vc_column_text]

A single go-to place to be closer to customers for everybody in the organization:

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Senior leadership

Get strategic insights about your company and competitors.[/vc_column_text][/vc_column][vc_column width=”1/6″][vc_single_image image=”5895″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Insights & Intelligence Managers

Answer big or small questions with confidence and support data-drive strategies for your organization.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”desctop-vers”][vc_column css_animation=”none” width=”1/6″][vc_single_image image=”5779″ img_size=”full” alignment=”center”][/vc_column][vc_column css_animation=”none” width=”1/3″][vc_column_text]

Brand & Marketing Managers

Adjust your messaging in tune with what your customers appreciate the most.[/vc_column_text][/vc_column][vc_column width=”1/6″][vc_single_image image=”5780″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Customer Experience and Customer Service Executives

Understand which factors impact customer satisfaction and delight the customers.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”desctop-vers”][vc_column css_animation=”none” width=”1/6″][vc_single_image image=”5786″ img_size=”full” alignment=”center”][/vc_column][vc_column css_animation=”none” width=”1/3″][vc_column_text]

Product Owners, Managers

Improve products according to customer feedback and discover competitive advantages.[/vc_column_text][/vc_column][vc_column width=”1/6″][vc_single_image image=”6184″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_column_text]

Distribution & Delivery Managers

Understand how different aspect of delivery and distribution impacts the experience of customers.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-mb-50 desctop-vers”][vc_column css_animation=”none” width=”1/6″][vc_single_image image=”5787″ img_size=”full” alignment=”center”][/vc_column][vc_column css_animation=”none” width=”1/3″][vc_column_text]

Sales Managers

Understand which retailers or partners are appreciated the most by customers.[/vc_column_text][/vc_column][vc_column width=”1/6″][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”roles-box mob-vers”][vc_column css_animation=”none”][vc_column_text el_class=”text-center”]

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What our clients say about us

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Rockfon

GemSeek team does a great job in providing us ongoing insights about our brand performance in 14 markets. In their work team showed high level of professionalism and expertise, supporting us with deep dives into the customer needs and expectations that help us to build customized strategy for each of our key customer segments. This allows us to strengthen Rockfon’s brand positioning and maintain high relevancy in times of dynamic market changes.

Dominique Goven, Rockfon

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Latest Resources

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