The most versatile and compatible tool in your decision kit

In today’s data-rich world, market research is still unrivaled when you just don’t have those needed data points. When data is limited or leaves more questions than it answers, market research comes to the rescue to help you engage in a genuine conversation with the customer.

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Understand your customers

Understand your customers

Understand your customers the way they want to be understood – as real people with fears, hopes, struggles and aspirations.

Guarantee product success

Get inspired to innovate for the end consumers and make sure your new ideas reap market success with tangible improvements.

Boost your brand health

Track what consumers feel and think about your brand. Understand how you can evolve a strong relationship with them on a crowded market.

Get heard and inspire
action

From message to channels to planning – design a winning marketing campaign and tracks its success after the go-live date.

Optimize omnichannel journeys

Understand your customers’ journey in its entirety. Provide a smooth, consistent experience for each interaction in a digital world.

Deliver outstanding experience

Get a detailed look of how customers experience your product or services, amaze them and inspire loyalty.

Understand your customers

Understand your customers the way they want to be understood – as real people with fears, hopes, struggles and aspirations.

Guarantee product success

Get inspired to innovate for the end consumers and make sure your new ideas reap market success with tangible improvements.

Boost your brand health

Track what consumers feel and think about your brand. Understand how you can evolve a strong relationship with them on a crowded market.

Get heard and inspire action

From message to channels to planning – design a winning marketing campaign and tracks its success after the go-live date.

Optimize omnichannel journeys

Understand your customers’ journey in its entirety. Provide a smooth, consistent experience for each interaction in a digital world.

Deliver outstanding experience

Get a detailed look of how customers experience your product or services, amaze them and inspire loyalty.

A complex world requires a well-equipped toolbox

There is a tool to solve every challenge, but the compound effect of understanding customers by examining what they do and understanding why they do it, drives a business forward.

Market research & Advanced Analytics

Reveal the drivers of brand preference and NPS.

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Train algorithms and predict KPIs.

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Measure the impact of your KPIs on revenue.

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Market research & Text analytics

Enrich research data with user-generated content. Start by investigating the space and building a mind map to get inspired and generate ideas. Then test with market research and develop a go-to-market strategy.

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Market research & Customer Experience Management

Understand your competitive positioning by running a market-wide research, and develop your strategy. Then deep-dive into your own customer base and come up with a tactical plan.

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A single go-to place to be closer to customers for everybody in the organization:

Senior leadership

Get strategic insights about your company and competitors.

Insights & Intelligence Managers

Answer big or small questions with confidence and support data-drive strategies for your organization.

Brand & Marketing Managers

Adjust your messaging in tune with what your customers appreciate the most.

Customer Experience and Customer Service Executives

Understand which factors impact customer satisfaction and delight the customers.

Product Owners, Managers

Improve products according to customer feedback and discover competitive advantages.

Distribution & Delivery Managers

Understand how different aspect of delivery and distribution impacts the experience of customers.

Sales Managers

Understand which retailers or partners are appreciated the most by customers.

Senior leadership

Get strategic insights about your company and competitors.

Insights & Intelligence Managers

Answer big or small questions with confidence and support data-drive strategies for your organization.

Brand & Marketing Managers

Adjust your messaging in tune with what your customers appreciate the most.

Customer Experience and Customer Service Executives

Understand which factors impact customer satisfaction and delight the customers.

Product Owners, Managers

Improve products according to customer feedback and discover competitive advantages.

Distribution & Delivery Managers

Understand how different aspect of delivery and distribution impacts the experience of customers.

Sales Managers

Understand which retailers or partners are appreciated the most by customers.

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We have
helped companies gain a deeper understanding of customers on over 60 markets in the world.

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