Creating Value for the Customers, With the Customers
- Exclusive session with Stuart McGown, Philips; Ivaylo Yorgov, GemSeek and Stephan Ariesen, Medallia
- A sneak peek of what companies of the future are doing
- Why customer feedback lies at the heart of a good CX program
Recomended reading post-webinar:
CUSTOMER EXPERIENCE GUIDE
We know from experience and believe that there are 4 ingredients for success of each CX program.
B2B CX TIPS
We have collected essentials, best practices and fundamentals of an advanced CX program.