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Sign up for an early access of ECR 2022 Competitive Brand Buzz Analysis

Sign up and be among the first to receive this year’s ECR Brand Buzz Report! Brand Buzz Competitive Analysis Reports are a handy tool for marketing, market intelligence and event managers to benchmark their event presence. We analyse thousands of social media posts about the biggest healthcare events in the world to identify the most popular topics and most influential brands that dominate the conversation around each event.

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*Includes conversation before, during and after the event and will be published on July 27 2022.
By signing up now, you are guaranteed to be among the first to receive the published report[/vc_column_text][svc_carousel_layout svc_type=”carousel” car_display_item=”8″ car_desktop_display_item=”8″ car_desktopsmall_display_item=”5″ car_tablet_display_item=”5″ car_mobile_display_item=”3″ car_pagination=”yes” car_navigation=”yes” car_autoplay=”yes” car_autoplay_time=”4″ car_margin=”15″ images_car=”2482,2489,12404,2490,2492,2491,11983,11984,11985,11986,11987,12753,12413,12754,13066,13065,13064,13063″ car_navigation_color=”#00aab5″ grid_thumb_size=”full”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1655210253702{margin-top: 3vw !important;margin-bottom: 3vw !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 1vw !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”col-pt-mb”][vc_column_inner][/vc_column_inner][vc_row_inner el_class=”desctop-vers”][vc_column_inner width=”1/4″][vc_single_image image=”13148″ alignment=”center”][vc_column_text]

CUSTOMER EXPERIENCE

Develop a holistic program that studies your customers and environment in depth.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”13149″ alignment=”center”][vc_column_text]

PRODUCT & MARKETING

Upgrade your services and products by allocating resources towards the right initiatives first.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”13150″ alignment=”center”][vc_column_text]

BRAND RESEARCH

Keep track of how target audiences perceive your brand to increase awareness, sales and market share.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”13151″ alignment=”center”][vc_column_text]

CUSTOMER ANALYTICS

Proactively reach out to your customers to reduce the number of unhappy clients, and increase your revenue.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner el_class=”mob-vers”][vc_column_inner][vc_column_text]

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We help OEMs gain competitive advantage and proactively address customer needs

We’re trusted by 4 out of the 5 leading equipment manufacturers in the world. Other brands we’re committed to:

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Our competitive BrandBuzz analysis is powered by
GemSeek’s TextAnalytics engine

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TREND DISCOVERY

Identify emerging trends and gain a deeper understanding of customer behaviour, their needs and wants.

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PRODUCT & MARKETING

Upgrade your services and products by allocating resources towards the right initiatives first.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1654530102760{padding-top: 1px !important;padding-right: 1px !important;padding-bottom: 1px !important;padding-left: 1px !important;}”][vc_single_image image=”13150″ img_size=”150×150″ alignment=”center”][vc_column_text]

BRAND POSITIONING

Test and validate message concepts and launch award-winning marketing campaigns.

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INNOVATION POOL

Proactively reach out to your customers and identify the demand for future product and service innovations.

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Providing brand analytics and competitive NPS for a leading MedTech manufacturer

Our client, an OEM for hospitals, laboratories and end patients has been running an NPS program for over 10 years. The program had become stagnant, with low response rates and very reactive. We were tasked to find ways for our customer to innovate and solve two main pain points: low response rate and lack of proactive actions.

READ SUCCESS STORY

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Fuel your brand’s performance with our
end-to-end solutions for leaders in healthcare CX

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CUSTOMER ANALYTICS

Distinguish and understand segments within your customer base, analyse behaviour and forecast sales volumes and other key KPIs in the future through predictive customer analytics.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Section 2″ tab_id=”1655200361966-466f1c02-188b”][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”13149″ img_size=”150×150″ alignment=”center”][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]

PRODUCT & MARKETING

Sharpen your go-to-market strategy through thorough concept testing and validation, price point gauge, and identify potential propositions or areas of differentiation against your industry competitors.

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BRAND POSITIONING

Capture performance insights through brand trackers that detect and analyse purchase funnel, brand value and preferred channels to improve brand building efforts. Get an instant snapshot of current performance around product launches, and track BrandBuzz through our laser-sharp social media listening technology.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Section” tab_id=”1655200501336-65b6864b-78e2″][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”13168″ alignment=”center”][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]

CUSTOMER EXPERIENCE

Get a 360 view of how you benchmark against your key competitors, identify areas of improvement and the reduce the risk by predicting accurate satisfaction scores of non-responders through Predictive NPS.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][/vc_tta_pageable][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”resources” css=”.vc_custom_1576247948011{padding-top: 10px !important;padding-bottom: 50px !important;background-color: #f4f4f4 !important;}”][vc_column width=”1/2″][vc_column_text el_class=”text-center” css=”.vc_custom_1656429649503{margin-bottom: 40px !important;}”]

Ready to get to the next stage of your customer experience journey?

Book a 1-on-1 private session and meet in person our healthcare lead during ECR 2022 this summer.

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Latest Resources

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