Advanced Analytics Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research Advanced Analytics The Customer Experience Impact Strategic Framework: How to Prioritise and Scale Up High-Return Initiatives and Multiply Business Valueread more Boost Your Upsell and Referrals through Improved Customer Experienceread more Celebrating CX Impact with 4 wins at European Customer Centricity Awardsread more 10+ Customer Referral Ideas To Increase The Success Of Your Bring-A-Friend Programread more Predictive NPS® is now part of Medallia Xchange Marketplaceread more Data Analytics in Telecoms: Adapting to the new post-pandemic realityread more The Changing Customer Behaviour Requires New Marketing Effectiveness Modelsread more Save your out-of-contract mobile and broadband customers under the new Ofcom regulationsread more Customer delight: Pricey or priceless? Prove the ROI of your CX initiativesread more Turn mobile operator customers’ satisfaction from fiction into a key driver of business growthread more How can UK telcos retain more customers under the new “text to switch” regulation?read more Build sustainable utility services models with advanced customer analyticsread more 3 Data Science Models To Improve Online Gambling Marketing Analyticsread more The Future of Market Intelligenceread more The Five Most Intriguing Big Data Analytics Applications of 2018read more Reduce Your Customer Churn Rate and Increase Profit with Robust Data Analyticsread more Leverage All Available Data to Predict Customer Behaviorread more Insurance Data Analyticsread more 8 Do’s and Don’ts to turn Customer Appetite and Customer Success into Customer Loyaltyread more 6 BI Trends to Make the Most of Interactive Dashboardsread more Disrupting the Real Estate Industry with Big Dataread more The Bird’s Eye Data Science Viewread more Can Data Visualisation Save Our Environment?read more Painting a Better Picture of Your Businessread more Data Science Can Help You Grow Your Business Fasterread more Understand Traffic Accidents Through Data Analyticsread more Finding the Gem in Your Industryread more Big Data Analytics: Customer journey analytics in the hospitality industryread more To Each Their Own: 3 Myths About Customer Personalisationread more AI in Customer Experience: Get the Most of It!read more Big Data Analytics Business Transformation in the Logistics Industryread more Load more Latest PostsEpisode 15: Transforming CX with Decision as a Service10:13 am 28 Jul 2021MWC Barcelona 2021 Brand Buzz1:01 pm 14 Jul 2021Episode 14: From CX to EX6:07 pm 16 Jun 2021The COVID-19 Effect: How did respiratory companies deal with the pandemic10:17 pm 15 Jun 2021Insurance beyond NPS®: Leader’s blueprint to delivering great CX4:54 pm 01 Jun 2021The customer-centric transformation of HeidelbergCement Group, enabled by GemSeek, recognised at the Customer Centricity World Series 202110:48 am 20 May 2021Episode 13: Transforming B2B CX9:36 am 17 May 2021Share on social media:
