Advanced Analytics Advanced Analytics Predictive NPS is now part of Medallia Xchange Marketplaceread more Data Analytics in Telecoms: Adapting to the new post-pandemic realityread more The Changing Customer Behaviour Requires New Marketing Effectiveness Modelsread more Save your out-of-contract mobile and broadband customers under the new Ofcom regulationsread more Customer delight: Pricey or priceless? Prove the ROI of your CX initiativesread more Turn mobile operator customers’ satisfaction from fiction into a key driver of business growthread more How can UK telcos retain more customers under the new “text to switch” regulation?read more Build sustainable utility services models with advanced customer analyticsread more 3 Data Science Models To Improve Online Gambling Marketing Analyticsread more The Future of Market Intelligenceread more The Five Most Intriguing Big Data Analytics Applications of 2018read more Reduce Your Customer Churn Rate and Increase Profit with Robust Data Analyticsread more Leverage All Available Data to Predict Customer Behaviorread more Insurance Data Analyticsread more Data Analytics Recommendation Engineread more 8 Do’s and Don’ts to turn Customer Appetite and Customer Success into Customer Loyaltyread more 6 BI Trends to Make the Most of Interactive Dashboardsread more Disrupting the Real Estate Industry with Big Dataread more The Bird’s Eye Data Science Viewread more Can Data Visualisation Save Our Environment?read more Painting a Better Picture of Your Businessread more Data Science Can Help You Grow Your Business Fasterread more Understand Traffic Accidents Through Data Analyticsread more Finding the Gem in Your Industryread more BIG DATA ANALYTICS: Customer journey analytics in the hospitality industryread more To Each Their Own: 3 Myths About Customer Personalisationread more AI in Customer Experience: Get the Most of It!read more BIG DATA ANALYTICS BUSINESS TRANSFORMATION IN THE LOGISTICS INDUSTRYread more Load more Latest PostsReshaping Hospital Care Model in Times of Crisis11:46 am 13 Jul 2020ECR 2020: Everything You Need to Know9:38 am 13 Jul 2020Episode 4: The Human Experience in Healthcare10:02 pm 22 Jun 2020Episode 3: The Fastest Route to CX Success in Telco12:00 pm 17 Jun 2020What Made TELCO Customers Rave Despite the Lockdown?11:55 am 17 Jun 2020How Is the Healthcare Industry Doing?1:24 pm 10 Jun 2020Episode 2 – CX In Times of Crisis: Managing the Spectrum of Human Emotions11:07 am 04 Jun 2020Share on social media:
