Telecommunications Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research Telecommunications The Vulnerable Customers Factor: Why is it important to measure and improve their experienceread more MWC Barcelona 2021 Brand Buzzread more The Best Customer Insights Are Found at The Intersection of Past, Present and Futureread more The Customer Experience Impact Strategic Framework: How to Prioritise and Scale Up High-Return Initiatives and Multiply Business Valueread more 10+ Customer Referral Ideas To Increase The Success Of Your Bring-A-Friend Programread more How Do Global Telco Leaders Plan to Get Closer to Their Customers?read more Do You Believe in Life After 5G?read more Episode 3: The Fastest Route to CX Success in Telcoread more What Made TELCO Customers Rave Despite the Lockdown?read more Predictive NPS® is now part of Medallia Xchange Marketplaceread more Data Analytics in Telecoms: Adapting to the new post-pandemic realityread more Save your out-of-contract mobile and broadband customers under the new Ofcom regulationsread more Turn mobile operator customers’ satisfaction from fiction into a key driver of business growthread more How can UK telcos retain more customers under the new “text to switch” regulation?read more Reduce Your Customer Churn Rate and Increase Profit with Robust Data Analyticsread more Leverage All Available Data to Predict Customer Behaviorread more 8 Do’s and Don’ts to turn Customer Appetite and Customer Success into Customer Loyaltyread more A new era for your customer: the IoT revolutionread more Load more Latest PostsCelebrating GemSeek and Bpost silver at International Customer Experience Awards™11:07 am 18 Nov 2022Predictive NPS is highly commended at ECCA5:17 pm 25 Oct 2022The Value of Competitive CX Benchmark and How to Measure the Experience of Your Competitors’ Customers5:29 pm 13 Oct 2022XI Forum Europe 2022 Brand Buzz12:24 am 05 Oct 2022Managing B2B Customer Experience: Essentials & Best Practices for Advanced CX Programs8:00 am 03 Oct 2022ERS 2022 Competitive Brand Buzz Report4:24 pm 15 Sep 2022ESC 2022 Competitive Brand Buzz Report2:45 pm 09 Sep 2022Share on social media:
