Telecommunications Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research Telecommunications MWC Barcelona 2021 Brand Buzzread more The Best Customer Insights Are Found at The Intersection of Past, Present and Futureread more The Customer Experience Impact Strategic Framework: How to Prioritise and Scale Up High-Return Initiatives and Multiply Business Valueread more 10+ Customer Referral Ideas To Increase The Success Of Your Bring-A-Friend Programread more How Do Global Telco Leaders Plan to Get Closer to Their Customers?read more Do You Believe in Life After 5G?read more Episode 3: The Fastest Route to CX Success in Telcoread more What Made TELCO Customers Rave Despite the Lockdown?read more Predictive NPS® is now part of Medallia Xchange Marketplaceread more Data Analytics in Telecoms: Adapting to the new post-pandemic realityread more Save your out-of-contract mobile and broadband customers under the new Ofcom regulationsread more Turn mobile operator customers’ satisfaction from fiction into a key driver of business growthread more How can UK telcos retain more customers under the new “text to switch” regulation?read more Reduce Your Customer Churn Rate and Increase Profit with Robust Data Analyticsread more Leverage All Available Data to Predict Customer Behaviorread more 8 Do’s and Don’ts to turn Customer Appetite and Customer Success into Customer Loyaltyread more A new era for your customer: the IoT revolutionread more Load more Latest PostsEpisode 15: Transforming CX with Decision as a Service10:13 am 28 Jul 2021MWC Barcelona 2021 Brand Buzz1:01 pm 14 Jul 2021Episode 14: From CX to EX6:07 pm 16 Jun 2021The COVID-19 Effect: How did respiratory companies deal with the pandemic10:17 pm 15 Jun 2021Insurance beyond NPS®: Leader’s blueprint to delivering great CX4:54 pm 01 Jun 2021The customer-centric transformation of HeidelbergCement Group, enabled by GemSeek, recognised at the Customer Centricity World Series 202110:48 am 20 May 2021Episode 13: Transforming B2B CX9:36 am 17 May 2021Share on social media:
