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Telecommunications

Vulnerable customer experience management

The Vulnerable Customers Factor: Why is it important to measure and improve their experience

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MWC Barcelona 2021 Brand Buzz

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The Best Customer Insights Are Found at The Intersection of Past, Present and Future

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The Customer Experience Impact Strategic Framework: How to Prioritise and Scale Up High-Return Initiatives and Multiply Business Value

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10+ Customer Referral Ideas To Increase The Success Of Your Bring-A-Friend Program

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LinkedIn v2-04

How Do Global Telco Leaders Plan to Get Closer to Their Customers?

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Do You Believe in Life After 5G?

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Episode 3: The Fastest Route to CX Success in Telco

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What Made TELCO Customers Rave Despite the Lockdown?

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Predictive NPS® is now part of Medallia Xchange Marketplace

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Data Analytics in Telecoms: Adapting to the new post-pandemic reality

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Save out of contract customers

Save your out-of-contract mobile and broadband customers under the new Ofcom regulations

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Turn mobile operator customers’ satisfaction from fiction into a key driver of business growth

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How can UK telcos retain more customers under the new “text to switch” regulation?

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Reduce Your Customer Churn Rate and Increase Profit with Robust Data Analytics

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Leverage All Available Data to Predict Customer Behavior

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8 Do’s and Don’ts to turn Customer Appetite and Customer Success into Customer Loyalty

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Internet of Things and Communication Technology Concept. Smart information and digital lifestyle.

A new era for your customer: the IoT revolution

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Latest Posts

Forbes Healthcare Summit 2022: The Role of Innovation in Healthcare in Central and Eastern Europe

4:38 pm 20 Jun 2022

The pilot edition of GemSeek Xperience Academy, the first CX technology talent development program in Europe, will soon finish

1:30 pm 16 Jun 2022

Nurses Week 2022 Brand Buzz

10:33 am 13 Jun 2022

Get Ready for HIMSS 22 EU

6:01 pm 18 May 2022

S02E01: Innovation in Healthcare

4:03 pm 20 Apr 2022

Customer Experience Firestarter: A Practical Guide to Igniting & Managing Customer-Centric Change

7:23 pm 28 Mar 2022

The science of referrals and how to increase their effectiveness as a customer acquisition tool

3:21 pm 21 Mar 2022

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How We Help

  • Profitable Customer Growth
  • Customer Experience Impact
  • Accelerating Analytics
  • Marketplace Optimisation

Industries

  • Telecommunications
  • Healthcare
  • Consumer Goods

Resources

  • Success Stories
  • Blog
  • The CX Impact Podcast

Gemseek is a leader in Experience Management on G2

Contact

-359-02-203910

18 Shipchenski Prohod Blvd.,
Office 701, Sofia 1113, Bulgaria

-359-02-203910

30 Stamford Street,
SouthBank, London, SE1 9PY, UK

-359-02-203910

125E J. Geesinkweg, 4th fl.,
1096 AT Amsterdam, The
Netherlands

-359-02-203910

Latimer House,
Langford Business Park,
Kidlington, OX5 1GG, UK

-359-02-203910

Discovery House,
Aveling Road, High Wycombe,
HP13 6AE, UK

-359-02-203910

6 rue de Saint Petersbourg,
75008 Paris, France

-359-02-203910

Office 2302
Building 3 - JLT Cluster X
Jumeirah Lakes Towers
P.O.Box 454566
Dubai, UAE

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Copyright NPS® is a registered trademark, and Net Promoter Score℠ and Net Promoter System℠ are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.