Industry Conversations

Telecommunications

August 2020

MYCUSTOMER SPOTLIGHT

CX Survival Mode: OFF

Don’t jump onto the “new reality” panic wagon and think about the current state of your CX program. Calibrate your customer experience strategy first. Success will follow.

 

MyCustomer, CX program, post-crisis recovery

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TELCO WORKSHOP WITH MORGAN EVANS

Telco Leaders: Getting Closer to Your Customer

 

We recently hosted a virtual round table discussion with renowned expert Morgan Evans. The workshop ended with a handful of insights, shedding light on using data to establish relationship with your customers.

 

Keywords: round table, workshop, influencer talk

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CONVERSATION STARTER

Let’s Talk About CX & Photography

It’s not about being the best. It’s all about capturing the moment you fall in love with your customer.

Кeywords: photography, CX, thought leadership

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