Come and be among the first ones to receive the book “The New CX Management”

The New CX Management is the first business book by a Bulgarian author that advises organizations on how to move to a proactive and personalized customer service model. Join us on this journey of exploring some science-backed and tried-and-proven methods of getting to the hearts and minds of today’s consumers.

Author

Ivaylo Yorgov

Bio

About the book

Program

19:00-19:15 Welcome

19:15- 19:30 Official opening

19:30-20:00 Book presentation & discussion

20:00-21:00 Networking

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