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Healthcare Insights, May 2023

Written by GemSeek

In this edition:

“The Voice of the Customer in MedТech” Webinar

| In partnership with MedTech Dive |

– MAY 30, 2023, 12:00 EDT/18:00 CET –

Don’t miss our upcoming webinar: “Voice of the Customer in MedTech: Advanced Strategies to Boost Business Success and Differentiate in a Competitive Market”, where industry experts from Teleflex, Philips, Butterfly Network will share invaluable insights on navigating healthcare challenges, capturing the Voice of the Customer, and leveraging customer feedback for growth and success in the MedTech space.

Secure your spot today to explore the best practices that set leading MedTech companies apart and unlock the potential of customer experience intelligence in your organization!

Predictive analytics project with Roche continues to reap industry recognition

After winning a silver award at the European Customer Experience Awards, our joint project has been selected as a finalist at the Customer Centricity World Series 2023 in both the “Customer Insight & Feedback VOC” and “Best Measurement in Customer Experience” categories!

We have now released a complete success story to bring you closer to the transformative power of predictive analytics. Enjoy and join us in celebrating this prestigious recognition at the awards event!

The CX Impact Podcast latest episode features insights and product experts from Philips

Dive into the latest episode of “The CX Impact” Podcast, where Philips’ experts Philip Burt and Quinten Dekker reveal the secrets to unlocking customer insights, the essential elements of a winning VOC research project and the importance of customer feedback when launching new products and solutions.

Industry news

About GemSeek

Experience GemSeek’s insights and analytics tailored for the MedTech industry. We support global medical device manufacturers and healthcare providers in improving brand equity, product validation, and customer experience. As a trusted partner to leading medical equipment providers, we offer comprehensive customer experience programs and data-driven decision-making. Gain in-depth market understanding to enhance product strategy, competitive benchmarking, and customer satisfaction.

Contact our industry lead today for expert guidance.

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