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Increase patient and staff satisfaction and become the hospital of choice with the GemSeek PX Platform

Increase patient satisfaction, reduce workload and utilise the data you already have to transform patient lives.

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The benefits of a well-managed PX program

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”text-center desctop-vers analytical-modules col-mb-30″][vc_column width=”1/5″][vc_single_image image=”6130″ img_size=”full” alignment=”center”][vc_column_text]Strengthen employee engagement and retention[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_single_image image=”9108″ img_size=”full” alignment=”center”][vc_column_text]Improve clinical outcomes[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_single_image image=”6205″ img_size=”full” alignment=”center”][vc_column_text]Build a strong brand perception[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_single_image image=”9106″ img_size=”full” alignment=”center”][vc_column_text]Boost hospital patient referrals[/vc_column_text][/vc_column][vc_column width=”1/5″][vc_single_image image=”6073″ img_size=”full” alignment=”center”][vc_column_text]Increase revenue and profit margins[/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”none” el_class=”text-center mob-vers col-pt-mb”][vc_column el_class=”text-center”][vc_column_text]

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How will the GemSeek PX platform help achieve your goals

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Automate processes to take off significant workload from your staff

Improve hospital employee experience by better optimising processes.[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”col-pt-mb desctop-vers”][vc_column width=”1/2″ css=”.vc_custom_1594390521934{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column_text el_class=”mb-10″]

Increase response rate to better understand patient needs

Develop an omnichannel strategy to engage more patients.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”9091″ img_size=”full” alignment=”center” el_class=”mb-10″][/vc_column][/vc_row][vc_row el_class=”col-pt-mb desctop-vers”][vc_column width=”1/2″ css=”.vc_custom_1594390521934{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_single_image image=”9092″ img_size=”full” alignment=”center” el_class=”mb-10″][/vc_column][vc_column width=”1/2″][vc_column_text el_class=”mb-10 mt-80″]

Post-discharge follow-ups

Provide compassionate follow-up and receive continuous feedback on patient reported outcomes.[/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”none” el_class=”text-center mob-vers mb-pb-20″][vc_column el_class=”text-center”][vc_column_text]

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A success story from our clients

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How a healthcare and wellness provider increased revenue with the GemSeek PX platform?

Our client, one of the largest healthcare providers in Europe, had a fragmented and semi-automated patient and customer experience program.

We completely revamped it and allowed our client to get a complete real-time view of results, close-the-loop easily within 48 hours, engage staff and prioritise actions that matter.

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Why choose the GemSeek PX platform

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Efficiency

Our platform serves as a one-stop-shop for staff & customer experience, complaints,service and care improvements. It allows you to streamline processes and focus on strategic improvements.

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Data depth

The platform’s advanced text analytics allow you to quickly diagnose improvement areas and sources of threats in great details. The built-in importance data modelling helps prioritize improvement programmes.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”6038″ img_size=”full” alignment=”center” css_animation=”none”][vc_column_text]

Leadership

Gain a leading position over other hospitals and achieve your satisfaction performance goals to become the preferred healthcare provider for patients.[/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”none” el_class=”text-center mob-vers col-pt-mb”][vc_column el_class=”text-center”][vc_column_text]

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A modular approach to crafting a holistic marketplace strategy

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Competitive Intelligence

• Identify growth opportunities in innovative care and therapeutic areas or new markets.
• Develop services that truly meet the needs of your patients.
• Design unique messaging that resonates with patients.

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Advanced Analytics

• Identify top priority patient segments and reduce churn.
• Unlock the power of patient-generated feedback from multiple sources, such as social media, reviews, surveys, articles and more.
• Understand what drives hospitals’ operational and business KPIs and how they will change based on your actions.

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Latest Resources

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