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Predict customer behaviour and design winning product and experience strategies

Do you still have blind spots in understanding how shoppers engage with purchases across traditional and digital platforms despite the wealth of data you already have? Unlock the power of data to stay on top of evolving customer behaviours. Beat market dynamics and improve your customer and brand metrics.

BOOK A DISCOVERY CALL[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1596196071151{background-color: #f4f4f4 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”trusted_col col-mb-30″][vc_column css=”.vc_custom_1594104467566{padding-top: 15px !important;}”][vc_column_text css=”.vc_custom_1594729518789{margin-bottom: 15px !important;padding-top: 0px !important;background-color: #f4f4f4 !important;}” el_class=”text-center”] [/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594724142606{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”col-pt-mb”][vc_column][vc_column_text el_class=”text-center”]

Which challenge do you want to tackle first?

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Anticipate market demand and stay ahead of the curve

Read more[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”6073″ img_size=”full” alignment=”center”][vc_column_text el_class=”text-center”]

Stand out and gain competitive edge

Read more[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_single_image image=”5807″ img_size=”full” alignment=”center”][vc_column_text el_class=”text-center”]

Expand your sales potential

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Deliver outstanding experience

Read more[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”mob-vers text-center roles-box”][vc_column el_class=”links-box”][vc_column_text css=”.vc_custom_1594794035169{margin-top: 0px !important;margin-bottom: 0px !important;}”]Anticipatе market demand and stay ahead of the curve
Stand out and gain competitive edge
Expand your sales potential
Deliver outstanding experience[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594129945617{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”col-pt-mb”][vc_column][vc_column_text el_class=”text-center”]

These companies design their winning strategies with insights by us

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Philips

It is a fifth year in a row of that our global brand tracker goes on, and it is great to see robust data translating into clear and actionable business insights, with great feedback and recognition from all stakeholders. There is more to come as we are now bringing the knowledge management to the next level, with fully automated reporting and real time updates for immediate insight sharing. A very valuable partnership for Philips.

Daniel Krylov,
Senior Manager Brand Intelligence[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594730932109{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”desctop-vers col-mb-70″][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”3/4″][vc_single_image image=”6077″ img_size=”full” alignment=”center” css_animation=”none”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_column_text]

Vrumona

We have used GS CX to help us forecast future growth for our brands and categories. The tooling is easy to use and fully customized to the needs of our business.

Stephan Coolen,
Business Intelligence Manager[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”text-center mob-vers col-pt-mb” css=”.vc_custom_1594129958036{padding-bottom: 50px !important;}”][vc_column][svc_carousel_anything car_display_item=”1″ car_desktop_display_item=”1″ car_desktopsmall_display_item=”1″ car_tablet_display_item=”1″ car_pagination=”yes” svc_class=”cat-slide text-cntr the-key”][vc_column_text]

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Anticipate market demand and stay ahead of the curve

Uncover emerging trends and become an innovation leader in your categories by exploring what consumers say, think and feel. Predict market demand and fuel new product development.

DISCOVER EMERGING TRENDS

Listen to social media and unsolicited customer feedback and always hear the emerging needs of your customers before all the others do.

GUARANTEE PRODUCT SUCCESS

Get inspired to innovate for the end consumers and make sure your new ideas reap market success with tangible improvements.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594793769722{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”col-mb-30 col-pt-mb home-custom-bx” el_id=”2″][vc_column width=”1/2″][vc_column_text]

Stand out and gain competitive edge

Achieve meaningful differentiation and market growth by better understanding brands, consumers, competitors and the relations between all of them. Focus strategic efforts where it matters most.

OPTIMIZE YOUR PRODUCT ROADMAP

Upgrade the value proposition of your product or service. Prioritise the right improvements and take the shortest way to making them happen.

DESIGN AND MEASURE MARKETING SUCCESS

From message to channels to planning – optimize every element of your campaign and track its success after the go-live date.

HOLISTIC VIEW ON COMPETITIVE LANDSCAPE

Uncover competitive moves, strengths and weakness to craft a winning strategy.

BOOST YOUR BRAND HEALTH

Investigate the consumer-brand relationship and learn how to evolve it in a crowded market.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”6082″ img_size=”full” alignment=”center” css_animation=”none” el_class=”desk-mt70 mb-10″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594793784328{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”col-mb-30 col-pt-mb” el_id=”3″][vc_column width=”1/2″][vc_single_image image=”6081″ img_size=”full” alignment=”center” el_class=”desk-mt50 mb-10″][/vc_column][vc_column width=”1/2″][vc_column_text]

Expand Your Sales Potential

Look beyond the traditional channels, tap stronger into new customer groups and ensure a consistent brand and product image throughout all customer touchpoints. Further optimise your commercial efforts through predictive analytics.

BOOST DIGITAL MARKETPLACE SALES

Track consumer behavior and product performance at online marketplace platforms as if it was your own e-shop. Optimize all the significant marketplace elements and grow revenues.

IMPROVE SALES TARGETTING AND EFFICIENCY

Lead identification and prioritization, sales force allocation and next-best-action tactics – all based on data-driven decisions.

PREDICT BUSINESS OUTCOMES

Improve panning and decision-making through advanced analytics forecasting.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1594793809882{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”col-mb-70 col-pt-mb home-custom-bx” el_id=”4″][vc_column width=”1/2″][vc_column_text el_class=”mb-10″]

Deliver Outstanding Experience

Get a detailed look of how customers experience your product or services, amaze them and inspire loyalty. This includes not only the way people use your products, but also how you provoke seamless engagement in a consistent way across different touchpoints.

IMPROVE EXPERIENCE AND LOYALTY

Evaluate performance through all touchpoints and explore what the drivers of satisfaction are. Take targeted actions to create seamless experience.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”6083″ img_size=”full” alignment=”center” css_animation=”none” el_class=”mb-10″][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”col-mb-70 col-pt-mb” css=”.vc_custom_1595316278077{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column width=”1/2″ css=”.vc_custom_1594732236911{padding-bottom: 10px !important;background-image: url(https://gemseek.com/wp-content/uploads/2020/07/consumer-h2.png?id=5916) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_single_image image=”6091″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” link=”/telecommunications-customer-analytics-guide/”][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1595316014349{padding-left: 20px !important;}”][vc_column_text el_class=”mb-10″]

Heidelberg Cement Accelerated its Customer-Centric Transformation Journey on 38 Markets with GemSeek‘s CX Platform

The perfect upgrade of satisfaction surveys – implement advanced analytics in your organization with this comprehensive playbook.

READ SUCCESS STORY

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Advanced Analytics in Telecommunications

Everything you need to know about implementing advanced analytics in your organization in one playbook.

GET THE GUIDE

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