Take care of your most fragile clients Episode 16 covers the topic of fair treatment of vulnerable customers. According to the Merriam Webster dictionary, a
The success of a lab depends on its employees and their satisfaction with their work environment. Improving lab professionals’ experiences can lead to better patient outcomes and overall success for the organization.
UPC Switzerland successfully utilized a machine learning model developed by GemSeek to predict and target SuperDetractors, significantly reducing customer churn by proactively offering tailored solutions, and later expanded the scalable model across multiple markets and business units.