We publish Brand Buzz reports around every key healthcare event, giving you an understanding of which companies and topics have dominated digital conversations. With the Brand Buzz insights you can evaluate event impact, gain a competitive edge, refine future marketing strategies, and connect with influencers and collaborators. Here’s how:
Last year, the top event topics based on social media mentions were “Training & Education,” “Heart Failure,” “Diagnostics,” and “Pharmaceuticals.” Explore other buzzing highlights from the ESC Congress 2022.”
Discover the power of GemSeek’s holistic CX programs, unveiling deep insights into your customers and their environment. Our Competitive CX Benchmark program provides an objective approach to put CX in the context of your direct competitors and helps you understand why some customers may prefer them. Understand the core reasons behind customer satisfaction or dissatisfaction with our Root Cause Analysis. Don’t let survey non-respondents go unnoticed – our Predictive NPS model assigns satisfaction scores to non-responsive customers, allowing proactive outreach.
Make data-driven decisions with our Voice of the Customer Solutions, exploring brand perceptions and ensuring successful product launches. GemSeek’s analytical, predictive, and customer-centric approach ensures your business stays ahead in a highly dynamic and competitive market. Trust us to generate deep and actionable insights that help you achieve excellence in every aspect of your healthcare business.
Philips came to us for help when faced with the problem of integrating a comprehensive solution for the management of heart disease during the COVID-19 epidemic. Our VOC Simulator allowed decision-makers to explore the preferences and needs of medical professionals effectively, leading to successful positioning and launch of Philips’ integrated solution. By identifying key differentiators and understanding audience preferences, Philips now has a clear roadmap to better cater to cardiologists’ needs, ultimately contributing to improved healthcare outcomes and a higher quality of life globally. Explore the case study to see how this revolutionary tool made all the difference.
We understand that every business is unique, which is why we offer a personalized consultation with our Healthcare Insights Consultant, Boyan Manov, to help guide and support you in leveraging customer insights to reach your product, marketing, and business objectives.