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Healthcare Insights, September 2023

In this edition:

Upcoming Webinar: Managing CX When Customers Are Complex Organisations

Join GemSeek and Medallia on 20th September, 16:00 CET for a virtual fireside chat on “Managing CX When Customers Are Complex Organisations: Data, People and AI Best Practices”. Here’s what you can expect:

☑️  Expert insights on how to effectively manage CX in complex organisations. 

☑️  Practical strategies to harness the potential of data and AI in enhancing customer experiences. 

☑️  Real-world examples of successful CX management. 

☑️  An interactive Q&A session with industry leaders.

Don’t miss this opportunity to gain valuable insights and strategies that can help you transform your organisation’s customer experience management. 

Brand Buzz Insights: European Society Of Cardiology Congress 2023

The European Society of Cardiology Annual Congress (ESC 2023), the premier event in cardiovascular medicine, took place in Amsterdam from August 25th to 28th. In our specialized Brand Buzz report, we’ve pinpointed the trending topics, top-performing brands, and leading influencers surrounding the event. Discover which subjects dominated the conversation and which companies garnered the most engagement on social media.

Blog Article: Emerging Trends In The Medical Equipment Industry

In an industry as dynamic as medical technology, staying abreast of emerging trends is not merely beneficial—it’s imperative. Designed to serve as a comprehensive resource, Mehmed Ramadan‘s latest article meticulously outlines six pivotal trends fundamentally altering the MedTech landscape. 

About GemSeek

Experience GemSeek’s insights and analytics tailored for the MedTech industry. We support global medical device manufacturers and healthcare providers in improving brand equity, product validation, and customer experience. As a trusted partner to leading medical equipment providers, we offer comprehensive customer experience programs and data-driven decision-making. Gain in-depth market understanding to enhance product strategy, competitive benchmarking, and customer satisfaction.

Contact our industry lead today for expert guidance.

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