Competitive Brand Perception & Market Pulse for a Global Health IT Leader
We helped a client understand their competitive brand perception using Market Pulse. By analyzing customer feedback and industry trends, they provided insights on the strengths and weaknesses of the client’s brand and its competitors, allowing the client to make informed decisions to improve their market position.
Strenghtening Presence of a MedTech Leader through Concept Testing in the Home Respiratory Services Domain
We conducted a concept test for a client in the home respiratory care services market. By analyzing customer feedback and industry trends, we provided insights on the most effective service concepts and pricing strategies, allowing the client to make data-driven decisions to improve their service’s success in the market.
Helping a Global OEM for Hospitals Achieve Higher NPS® Coverage & Proactive Measures though pNPS
We helped a client improve their Net Promoter Score (NPS) coverage and take proactive measures using Predictive NPS. By analyzing customer feedback and transaction data, we identified customers at risk of churning and provided insights on how to prevent it, resulting in increased customer loyalty and retention.
Hospital Patient Experience: Competitive Landscape Tracking, NPS & Complete Patient Feedback System
We assisted a hospital in monitoring patient experience and competitive landscape by utilizing Net Promoter Score (NPS) and a comprehensive patient feedback system. We analyzed the feedback received from the patients to identify areas that require improvement and provided actionable insights to address them. This approach led to a noticeable increase in patient satisfaction and loyalty.
AI will Lead the Way: Market Mapping & Opportunity Assessment for a Multi-Modality MedTech Portfolio
We conducted a market mapping and opportunity assessment study for a client. By analyzing industry trends, customer behavior, and competitor analysis, we provided insights on potential market opportunities and recommended strategies to capitalize on them, resulting in increased market share and revenue for the client.
Product concept, price & GTM test
We conducted concept testing for a client’s product, including product concept, pricing, and go-to-market strategy. By analyzing customer feedback and market trends, they provided insights on the most effective product concepts, pricing strategies, and go-to-market plans, allowing the client to make data-driven decisions to improve their product’s success in the market.