Episode 15: Transforming CX with Decision as a Service

Understanding the trade-offs of bringing value to your customers We're brining you an episode, full of extremely valuable information on another CX-transforming concept - Decision-as-a-Service. The conversation with our guest focuses on the key steps of the DaaS implementation process, and sheds more light on another framework we've discussed prior - jobs-to-be-done, as well as meta jobs, executed by staff members. Graham Hill is a management consultant, Interim and Director…

MWC Barcelona 2021 Brand Buzz

Online analysis based on MWC Barcelona mentions in the period 28 Jun - 1 Jul 2021 MWC Barcelona 2021 opened the grand event season with a hybrid format on June 28th in Barcelona, Spain. The event's agenda covered inspirational keynotes from globally renowned speakers and included heated debates about the hottest topics in technology. This year's program focused heavily on 5G innovations. The organisers introduced the most promising Barcelona startups,…

Healthcare Insights, July 2021

Healthcare Insights, 07/21 GemSeek Success Story: Artificial Intelligence Will Lead the Way The CX Impact Podcast, Episode 14: From CX to EX MedTech News Update GEMSEEK SUCCESS STORY AI will lead the way: market mapping & opportunity assessment Our client, a well-recognized medical device company, had significantly expanded its investments in AI-based solutions. However, to get ahead of the competition in AI and set the trends, our client needed strategic…

Senior Technical Analyst

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research Job Alert This job ad is for professionals who understand that hybrid roles combining technical skills with business acumen will prime them to excel in the complex jobs of the future. Who we are? GemSeek is a research, analytics and consulting company, founded in Sofia, Bulgaria. We became a well-known brand in the customer experience domain…

Business Analyst

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research Who we are? We are advisors for growth. GemSeek Consulting Ltd. is international fast-growing market research and analytics company. Our team helps business leaders with decision support analytics that have a direct impact on bottom line and competition. Our clients are F500 multinational companies and leading consultancy firms in Western Europe. We help our clients make…

Technical Analyst, Medallia

Telecommunications Healthcare Industrial Production Consumer Goods Customer experience Text Analytics Advanced Analytics Market Research Only a handful of people on Planet Earth dare to look at their career as an opportunity to become masters of diverse skills. If you are one of them and you are at the early stages of your career, you’ve come to the right place at the right time. Because GemSeek is hiring Platform Implementation specialists…